This course offers a practical introduction to business process modeling, teaching you how to document and communicate operations using industry-standard diagramming techniques. Guided by an experienced business analysis professional, you’ll learn to identify and scope processes, analyze workflows, and apply notations such as BPMN, UML, flowcharts, DFD, and eEPC. You’ll also discover how to tailor models for different audiences while ensuring clarity and precision.

Business Process Modelling
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124 reviews
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What you'll learn
Identify and scope business processes effectively.
Analyze process logic to enhance efficiency and effectiveness.
Choose suitable modeling notations for clear representation.
Skills you'll gain
- Business Workflow Analysis
- Project Scoping
- Process Management
- Diagram Design
- Workflow Management
- Business Management
- Stakeholder Engagement
- Business Systems Analysis
- System Design and Implementation
- Data Flow Diagrams (DFDs)
- Service Design
- Stakeholder Communications
- Process Improvement
- Dataflow
- Business Process Management
- Business Analysis
- Process Modeling
Details to know

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There is 1 module in this course
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Showing 3 of 124
Reviewed on Dec 28, 2024
I enjoyed the course: precise, to the point and with a great reasoning about best options. Thank you, Igor!
Reviewed on Dec 18, 2023
Use scenarios to explain to the models if can like scenarios. and try to cover basic rules of BPMN 2.0
Reviewed on Dec 20, 2024
the course was very easy to understand, Igor is such a great teacher. Thank you!
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