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Feedback Loops: Vertical Feedback

Feedback Loops: Vertical Feedback

This course is part of Feedback Loops: How to Give & Receive High-Quality Feedback Specialization

Instructor: Patrick Barry

Included with

Learn more

4 modules

Gain insight into a topic and learn the fundamentals.

Beginner level

No prior experience required

1 week to complete

at 10 hours a week

Flexible schedule

Learn at your own pace

4 modules

Gain insight into a topic and learn the fundamentals.

Beginner level

No prior experience required

1 week to complete

at 10 hours a week

Flexible schedule

Learn at your own pace

What you'll learn

Become skilled at “managing up” and improve the feedback you provide your boss, teacher, mentor, coach, or other kind of supervisor
Become skilled at “managing down” and improve the feedback you provide your employees, students, mentees, players, or other people you supervise.
Improve how you receive feedback, both from people you supervise and from people who supervise you.

Skills you'll gain

Details to know

Shareable certificate

Add to your LinkedIn profile

Assessments

12 assignments

Taught in English

91% of learners achieved a positive career outcome

See how employees at top companies are mastering in-demand skills

Learn more about Coursera for Business

logos of Petrobras, TATA, Danone, Capgemini, P&G and L'Oreal

Build your subject-matter expertise

This course is part of the Feedback Loops: How to Give & Receive High-Quality Feedback Specialization

When you enroll in this course, you'll also be enrolled in this Specialization.

Learn new concepts from industry experts
Gain a foundational understanding of a subject or tool
Develop job-relevant skills with hands-on projects
Earn a shareable career certificate

There are 4 modules in this course

Hierarchies are everywhere. They’re at work. They’re at school. They’re inside our families, teams, and social networks. This second course in the "Feedback Loops" specialization will help you provide meaningful feedback to people both above and below you in a wide range of important organizational (and relational) structures.

Module details

If you had to create a Feedback Manifesto, what would it include? Would there be any sections on "vertical feedback?" How about on "horizontal feedback"? Are you clear on the difference between those two things? By the end of this week, you will be. You'll also begin to understand the power of giving people the following kind of feedback: "We're glad you're here."

What's included

3 videos11 readings3 assignments1 app item5 discussion prompts

3 videosTotal 6 minutes

"We're Glad You're Here"2 minutes
Vertical-Horizontal Team2 minutes
Feedback Lab: Feedback Manifesto2 minutes

11 readingsTotal 95 minutes

Meet Professor Barry2 minutes
Teaching Style and Resources5 minutes
Syllabus: Vertical Feedback10 minutes
Glad-Wish-Never: "We're Glad You're Here"10 minutes
Pre-Course Survey10 minutes
Feedback Lab: Feedback Manifesto20 minutes
Introduction to the Gamut Workbook Tool10 minutes
Feedback Manifesto10 minutes
Remote Feedback: Check-In3 minutes
Edit Our Edits 5 minutes
Competence and Warmth (and Expectations)10 minutes

3 assignmentsTotal 50 minutes

Weekly Review30 minutes
Low-Stakes Practice 110 minutes
Low-Stakes Practice 210 minutes

1 app itemTotal 30 minutes

Feedback Lab: Feedback Manifesto30 minutes

5 discussion promptsTotal 55 minutes

Glad-Wish-Never: We're Glad You're Here10 minutes
Feedback Manifesto10 minutes
Remote Feedback: Check-In10 minutes
Recap10 minutes
Competence and Warmth (and Expectations)15 minutes

What sort of pressures and frustrations do the people organizationally above have to deal with? What might you do to show them that you support and appreciate their efforts?

What's included

10 videos4 readings3 assignments3 app items2 discussion prompts

10 videosTotal 23 minutes

Lonely at the Top3 minutes
Feedback Lab: Upward Appreciation3 minutes
Résumé Feedback1 minute
T-Shaped3 minutes
Revision and Development2 minutes
Feedback Lab: 6-60-64 minutes
Cover Letter Feedback1 minute
A Show of Hands2 minutes
Reality Testing3 minutes
Feedback Lab: Conversation Starter2 minutes

4 readingsTotal 40 minutes

Feedback Lab: Upward Appreciation10 minutes
Highlight Reels: Above10 minutes
Feedback Lab: 6-60-610 minutes
Feedback Lab: Conversation Starter10 minutes

3 assignmentsTotal 50 minutes

Weekly Review30 minutes
Low-Stakes Practice 110 minutes
Low-Stakes Practice 210 minutes

3 app itemsTotal 110 minutes

Feedback Lab: Upward Appreciation20 minutes
Feedback Lab: 6-60-630 minutes
Feedback Lab: Conversation Starter60 minutes

2 discussion promptsTotal 20 minutes

Highlight Reels: Above10 minutes
Recap10 minutes

How can feedback help with the pernicious effects of impostor syndrome? And what might be the benefits of sharing positive feedback about someone not just with the particular person but with their families?