Customer Service Fundamentals
Completed by ROHAN REDDY TIRUMALAREDDY
September 12, 2019
12 hours (approximately)
ROHAN REDDY TIRUMALAREDDY's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Telephone Skills
- Category: Customer Engagement
- Category: Customer Support
- Category: Customer Service
- Category: Customer Relationship Management
- Category: Client Support
- Category: Customer Complaint Resolution
- Category: Service Level
- Category: Communication
- Category: Concision
- Category: Process Management
- Category: Interpersonal Communications