- Help Desk Support
- Interpersonal Communications
- Empathy
- Customer Complaint Resolution
- Customer Engagement
- Customer Support
- Customer and Client Support
- Technical Support and Services
- Problem Solving
- Greeting Customers
- Customer Service
- Customer Relationship Management
Customer Service Fundamentals
Completed by Julia Kondourova
April 29, 2020
14 hours (approximately)
Julia Kondourova's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
