Digital Marketing: Customer Engagement Strategy
Completed by MUHAMMAD YUSRIADY
December 23, 2020
12 hours (approximately)
MUHAMMAD YUSRIADY's account is verified. Coursera certifies their successful completion of Digital Marketing: Customer Engagement Strategy
What you will learn
Understand how digital technologies, data, and consumer behavior jointly shape modern marketing strategy
Learn to design content that is discoverable, shareable, and optimized for both humans and algorithms
Analyze the role of influencers, communities, and creators in building brand authenticity and trust
Examine how artificial intelligence transforms customer experience, personalization, and service delivery
Skills you will gain
- Category: Customer Service
- Category: Customer Engagement
- Category: Data Analysis
- Category: Digital Marketing
- Category: Brand Loyalty
- Category: Content Optimization
- Category: Web Presence
- Category: Analytics
- Category: Content Creation
- Category: Marketing Strategies
- Category: Customer experience strategy (CX)
- Category: Consumer Behaviour
