- Usability Testing
- Needs Assessment
- User Research
- Interviewing Skills
- Research Methodologies
- human computer interaction
- Qualitative Research
- Data Collection
- User Centered Design
- Research
Understanding User Needs
Completed by Heather Joy Brown
March 6, 2019
10 hours (approximately)
Heather Joy Brown's account is verified. Coursera certifies their successful completion of Understanding User Needs
What you will learn
Understand user needs assessments and qualitative research
Learn an end-to-end methodology for qualitative research
Explore good practices for conducting semi-structured interviews, in-situ observation, and affinity walls
Skills you will gain
