Customer Service Fundamentals
Completed by Vananh Phan
April 25, 2020
12 hours (approximately)
Vananh Phan's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Communication
- Category: Customer Support
- Category: Customer Service
- Category: Customer Relationship Management
- Category: Client Support
- Category: Service Level
- Category: Customer Complaint Resolution
- Category: Concision
- Category: Process Management
- Category: Interpersonal Communications
- Category: Telephone Skills
- Category: Customer Engagement

