- Customer experience improvement
- Process Management
- Customer Service
- Interpersonal Communications
- Technical Support and Services
- Customer Relationship Management
- Customer Support
- Problem Solving
- Greeting Customers
- Critical Thinking and Problem Solving
- Communication
- Customer Complaint Resolution
Customer Service Fundamentals
Completed by Vananh Phan
April 25, 2020
14 hours (approximately)
Vananh Phan's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
