Understanding User Needs
Completed by Mitchell Hansen
February 6, 2021
10 hours (approximately)
Mitchell Hansen's account is verified. Coursera certifies their successful completion of Understanding User Needs
What you will learn
Understand user needs assessments and qualitative research
Learn an end-to-end methodology for qualitative research
Explore good practices for conducting semi-structured interviews, in-situ observation, and affinity walls
Skills you will gain
- Category: User Research
- Category: Needs Assessment
- Category: Research
- Category: Research Methodologies
- Category: Data Collection
- Category: Qualitative Research
- Category: Human Computer Interaction
- Category: User Experience
- Category: User Experience Design
- Category: Interviewing Skills
- Category: Research and Design
- Category: UI/UX Research

