Customer Service Fundamentals
Completed by ZAID BEN ALLOUCH
March 25, 2021
12 hours (approximately)
ZAID BEN ALLOUCH's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Customer Support
- Category: Customer Service
- Category: Customer Relationship Management
- Category: Client Support
- Category: Customer Complaint Resolution
- Category: Service Level
- Category: Personal Attributes
- Category: Help Desk Support
- Category: Problem Solving
- Category: Empathy
- Category: Communication
- Category: Concision
