Customer Service Fundamentals
Completed by ANTONIO DAVILA CASTANON
August 5, 2019
12 hours (approximately)
ANTONIO DAVILA CASTANON's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Personal Attributes
- Category: Customer experience improvement
- Category: Help Desk Support
- Category: Communication
- Category: Greeting Customers
- Category: Concision
- Category: Customer Relationship Management
- Category: Persistence
- Category: Problem Solving
- Category: Customer and Client Support
- Category: Process Management
- Category: Empathy
