Customer Service Fundamentals
Completed by Sonia Cecilia Alas de Morales
July 5, 2019
12 hours (approximately)
Sonia Cecilia Alas de Morales's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Communication
- Category: Customer Support
- Category: Customer Service
- Category: Customer Relationship Management
- Category: Client Support
- Category: Service Level
- Category: Customer Complaint Resolution
- Category: Concision
- Category: Process Management
- Category: Interpersonal Communications
- Category: Telephone Skills
- Category: Customer Engagement

