Digital Marketing: Customer Engagement Strategy
Completed by ANDRIANI NOVITASARI
February 21, 2021
12 hours (approximately)
ANDRIANI NOVITASARI's account is verified. Coursera certifies their successful completion of Digital Marketing: Customer Engagement Strategy
What you will learn
Understand how digital technologies, data, and consumer behavior jointly shape modern marketing strategy
Learn to design content that is discoverable, shareable, and optimized for both humans and algorithms
Analyze the role of influencers, communities, and creators in building brand authenticity and trust
Examine how artificial intelligence transforms customer experience, personalization, and service delivery
Skills you will gain
- Category: Consumer Behaviour
- Category: Cross-Channel Marketing
- Category: Personalized Service
- Category: Data Collection
- Category: Customer experience strategy (CX)
- Category: Data Analysis
- Category: Content Optimization
- Category: Web Presence
- Category: Analytics
- Category: Content Creation
- Category: Digital Marketing
- Category: Brand Loyalty
