Customer Service Fundamentals
Completed by VICKY KUMAR RAJA SANJAY KUMAR SINGH
May 19, 2020
12 hours (approximately)
VICKY KUMAR RAJA SANJAY KUMAR SINGH's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Communication
- Category: Customer Support
- Category: Customer Service
- Category: Customer Relationship Management
- Category: Client Support
- Category: Service Level
- Category: Customer Complaint Resolution
- Category: Concision
- Category: Process Management
- Category: Interpersonal Communications
- Category: Telephone Skills
- Category: Customer Engagement
