- Greeting Customers
- Customer experience improvement
- Customer Relationship Management
- Empathy
- Process Management
- Customer Service
- Interpersonal Communications
- Help Desk Support
- Customer and Client Support
- Customer Engagement
- Problem Solving
- Technical Support and Services
Customer Service Fundamentals
Completed by Michal Zbiciak
September 9, 2020
14 hours (approximately)
Michal Zbiciak's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
