Customer Service Fundamentals
Completed by Michal Zbiciak
September 9, 2020
14 hours (approximately)
Michal Zbiciak's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Communication
- Category: Process Management
- Category: Personal Attributes
- Category: Customer experience improvement
- Category: Empathy
- Category: Customer Complaint Resolution
- Category: Customer Relationship Management
- Category: Greeting Customers
- Category: Problem Solving
- Category: Customer Support
- Category: Customer Engagement
- Category: Customer and Client Support
