Customer Service Fundamentals
Completed by ANAND BALAGOPAL
May 21, 2019
14 hours (approximately)
ANAND BALAGOPAL's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Personal Attributes
- Category: Process Management
- Category: Communication
- Category: Technical Support and Services
- Category: Customer Support
- Category: Help Desk Support
- Category: Customer Engagement
- Category: Greeting Customers
- Category: Problem Solving
- Category: Telephone Skills
- Category: Service Level
- Category: Customer Service
