Customer Service Fundamentals
Completed by ANAND BALAGOPAL
May 21, 2019
12 hours (approximately)
ANAND BALAGOPAL's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Telephone Skills
- Category: Customer Engagement
- Category: Process Management
- Category: Customer experience improvement
- Category: Greeting Customers
- Category: Problem Solving
- Category: Personal Attributes
- Category: Help Desk Support
- Category: Customer and Client Support
- Category: Communication
- Category: Customer Support
- Category: Customer Service

