- Customer experience improvement
- Process Management
- Customer Service
- Interpersonal Communications
- Technical Support and Services
- Customer Relationship Management
- Customer Support
- Problem Solving
- Greeting Customers
- Critical Thinking and Problem Solving
- Communication
- Customer Complaint Resolution
Customer Service Fundamentals
Completed by ANAND BALAGOPAL
May 21, 2019
14 hours (approximately)
ANAND BALAGOPAL's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
