Customer Service Fundamentals
Completed by Magdalena Zwak
December 11, 2020
14 hours (approximately)
Magdalena Zwak's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Problem Solving
- Category: Greeting Customers
- Category: Telephone Skills
- Category: Technical Support and Services
- Category: Help Desk Support
- Category: Customer Engagement
- Category: Customer Support
- Category: Communication
- Category: Process Management
- Category: Personal Attributes
- Category: Service Level
- Category: Customer Service
