Customer Service Fundamentals
Completed by Magdalena Zwak
December 11, 2020
12 hours (approximately)
Magdalena Zwak's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Telephone Skills
- Category: Customer Engagement
- Category: Process Management
- Category: Customer experience improvement
- Category: Greeting Customers
- Category: Problem Solving
- Category: Personal Attributes
- Category: Help Desk Support
- Category: Customer and Client Support
- Category: Communication
- Category: Customer Support
- Category: Customer Service

