Customer Service Fundamentals
Completed by Magdalena Zwak
December 11, 2020
14 hours (approximately)
Magdalena Zwak's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Customer Support
- Category: Service Level
- Category: Customer and Client Support
- Category: Problem Solving
- Category: Telephone Skills
- Category: Greeting Customers
- Category: Personal Attributes
- Category: Communication
- Category: Process Management
- Category: Customer Engagement
- Category: Help Desk Support
- Category: Customer Service

