Customer Service Fundamentals
Completed by Verena Rauchenwald
December 30, 2020
12 hours (approximately)
Verena Rauchenwald's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Telephone Skills
- Category: Customer Engagement
- Category: Customer Support
- Category: Customer Service
- Category: Customer Relationship Management
- Category: Client Support
- Category: Customer Complaint Resolution
- Category: Service Level
- Category: Communication
- Category: Concision
- Category: Process Management
- Category: Interpersonal Communications

