- Professionalism
- empathy
- Storytelling
- Interpersonal Communications
- Communication Strategies
- Constructive Feedback
- Tactfulness
- Public Speaking
- Verbal Communication Skills
- Communication
- Social Skills
Speaking and Presenting: Tact
Completed by Chris Hayes
August 12, 2024
9 hours (approximately)
Chris Hayes's account is verified. Coursera certifies their successful completion of Speaking and Presenting: Tact
What you will learn
How to cultivate a "generosity of spirit" when speaking with someone one-on-one
How to fire someone respectfully
How to reframe your next presentation or performance as a "contribution"
How to apologize in a sincere, meaningful way
Skills you will gain
