Customer Service Fundamentals
Completed by Rafal Motriuk
April 12, 2020
14 hours (approximately)
Rafal Motriuk's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Technical Support and Services
- Category: Telephone Skills
- Category: Customer experience improvement
- Category: Empathy
- Category: Customer Complaint Resolution
- Category: Personal Attributes
- Category: Customer Relationship Management
- Category: Help Desk Support
- Category: Greeting Customers
- Category: Problem Solving
- Category: Customer Engagement
- Category: Customer Support

