Digital Skills: What They Are and How to Improve Yours

Key takeaways

Digital skills refer to capabilities that allow you to complete tasks in modern workplaces, where technologies play a prominent role.

• The global digital transformation market is projected to reach a $4,617.78 billion valuation by 2030 [1].

• To develop digital skills, first identify relevant areas for improvement that will help you advance towards your goals.

• You can develop digital skills across a wide range of areas, including computer programming, digital marketing, web development, cybersecurity, and more.

Discover how digital skills can help you perform at a higher level in the workplace. If you’re ready to start developing digital skills, earn a Microsoft R Programming for Everyone Professional Certificate, where you can learn to apply fundamental R concepts for statistical analysis and data visualizations. 

What are digital skills?

Digital skills are how we communicate, collaborate, and complete our daily tasks in contemporary workplaces that rely on computers and other critical technologies. As these technologies continue to transform how we work, having strong digital skills has become a necessity.

The digital skills you need to know will be unique to your profession. For example, a UX designer likely needs to know how to use a computer, as well as design software, project management software, and even AI. On the other hand, while a business analyst also needs to know how to use a computer, their digital skills will involve tools important to their work, such as data visualization software, statistical analysis software, and process mapping software.

Are digital skills the same thing as technical skills?

Digital skills are not the same as technical skills, although there is some overlap between the two. Here's how they differ:

• Scope: Digital skills are broader and more universal, while technical skills are specialized.

• Depth: Technical skills typically require deeper expertise.

• Application: Digital skills apply across industries, while technical skills are often industry-specific.

• Learning curve: Digital skills often have an easier learning curve than technical skills.

What are considered digital skills?

Digital skills describe the different abilities you need to possess in order to effectively utilize digital technology and navigate online spaces, such as social media, search engines, and various forms of software.

Applied digital skills: 5 key categories

Many workplaces have consistently required employees to have digital skills throughout the years. Electronic communications, computers, and digital devices all drive the need for workers to hone these skills. Read below to learn more about the different types of digital skills you can encounter throughout your career:

1. Fundamental digital skills

At the fundamental level, digital skills include working with computers and key programs, like email. Some foundational digital skills include:

• Using computers and smartphones

• Managing files and folders

• Basic internet navigation

• Email communication

• Online safety awareness

• Password management

2. Productivity digital skills

When you work in an office, whether remotely or in-person, you likely need to know how to navigate basic productivity, such as:

• Word processing

• Spreadsheet creation

• Presentation software

• Document collaboration

• Calendar management

• Cloud storage use

3. Communication digital skills

Being able to communicate using software and apps is an important digital skill. This can include:

• Video conferencing

• Instant messaging

• Social media platforms

• Digital collaboration tools

• Online meeting etiquette

• Digital file sharing

4. Problem-solving digital skills

Although your company may have a team dedicated to helping solve technical issues, understanding how to address any problems will be an important asset to your digital skill set. This typically includes:

• Troubleshooting technical issues

• Finding online resources

• Evaluating digital information

• Adapting to new technologies

• Understanding digital privacy

• Managing digital workflows

5. Advanced digital skills

Lastly, the skills below have become increasingly advantageous to know for a wide variety of roles:

• Data analysis

• Digital marketing

• Web development

• Programming

• Cybersecurity

• Digital content creation

How to strengthen your digital skills

Let’s explore a few ways to make learning digital skills easier.

1. Identify areas for improvement.

Identifying the skills most essential to your current position or desired career is a helpful starting point. Doing so helps provide focus so you spend time working on digital skills you need, rather than those you don't.

For example, if you want to work in website design, you should start by learning a programming language like JavaScript or Python. However, if you work in data analytics, you might be better off learning R or SQL, common languages used in the field.

2. Choose a learning format.

There are many different ways to learn new skills: online courses, college courses, digital boot camps, certifications, and tutorials are all viable options. Determining the best format for your learning style, schedule, and financial resources can help increase your odds of completing your goal. For instance, a self-paced, virtual option might be ideal if you're working full-time and can't make it to campus to learn in person.

Learn more: 10 Surprising Benefits of Online Learning

3. Practice consistently.

Consistent practice is essential when developing any new digital skill. Set aside dedicated time in your schedule, even if it's just 15-30 minutes each day, to build consistency.

Begin with fundamental concepts before moving to more complex applications, ensuring you have a solid foundation. And create opportunities for real-world practice by taking on personal projects or volunteering to help with relevant tasks at work.

Why is it important to improve your digital skills?

Digital transformation, the process of adopting digital technology throughout a company, affects every industry, and the number of businesses using digital technology is only increasing. According to Grand View Research, the global digital transformation market will likely increase at a 28.5 percent compound annual growth rate (CAGR) between 2025 and 2030, ultimately reaching a valuation of $4,617.78 billion [1].

At the most basic level, improving your digital skills may make you a more competitive job candidate. Knowing how to use the digital tools many companies require can improve your value to a business and help you feel more confident. Getting training for any digital skills you lack can have many benefits, including helping you access information more easily and efficiently. It can also help you communicate with others using online tools, something that’s necessary in most of today’s job settings.

Explore our free digital skill development resources

Subscribe to our LinkedIn newsletter, Career Chat, for insights into in-demand digital skills, tools, and certifications. Then, check out some of our free resources to start developing your digital skills.

• Watch on YouTube: Digital Marketing Explained in 5 Minutes | Beginner’s Guide 

• Take the quiz: Which IT Course Should You Take? Find Out in 1 Minute 

• Utilize GenAI: How to Use GenAI to Advance Your Career: Insight from Coursera's Former CEO 

Whether you want to develop a new skill or get comfortable with an in-demand technology, you can keep growing with a Coursera Plus subscription. You’ll get access to over 10,000 flexible courses. 

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