Discover how to support direct reports and set your team up for success.
A direct report is an employee who reports to a manager, supervisor, or person in a leadership role within a company. People in charge of direct reports may also be referred to as direct reportees.
You may find it useful to learn more about how organizations function, including how companies structure their teams, with direct reports at every level of the org chart. One of the most common ways to visualize a typical organizational structure is to think of a pyramid, with the CEO at the very top, followed by several departmental directors who report to the CEO. Managers would report to directors, and individual contributors would report to managers.
Within an organization, the direct reporting system can make it easier to:
Define roles and responsibilities
Align expertise with the projects and deliverables
Delegate tasks
Improve communication
Deliver feedback
Direct reports work under a manager or supervisor, while indirect reports work under managers’ direct reports.
If you are in charge of direct reports, you may be interested in how to support them in their roles and enhance the relationships among everyone on your team. With the following seven strategies, you can strengthen your team and the organization.
Reserving time to coach, mentor, collaborate, and develop your team can result in higher performance. The amount of time you devote to managing your team and individual direct reports may vary. When scheduling time to manage your team, consider how many direct reports you’re in charge of, other tasks and responsibilities, as well as their schedules.
If your time is limited, you may find that shorter one-on-one and group meetings with focused agendas can be productive, especially if you ask for questions and feedback in advance.
As a management style, inclusive leadership can increase engagement among direct reports and inspire innovation. Inclusive leadership entails:
Welcoming new perspectives
Ensuring direct reports feel valued, heard, and supported
Exhibiting cultural intelligence and sensitivity
Listening without judgment
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When you know your direct reports personally and professionally, you can create rapport and make it easier to coach and motivate them. When leading team or one-on-one meetings, ask icebreaker questions like, “What is a unique skill you bring to this job?” or “What is your favorite line from a movie or book?” These kinds of questions can encourage everyone to open up in a low-stakes conversation and learn more about one another’s personalities. Also, make time to ask direct reports about their career and life goals.
Invite direct reports to reach out to you with questions and concerns about their work, as well as suggestions and ideas for new projects or processes.
Direct reports often operate on the organization's front lines, from interacting face-to-face with customers to designing and creating products. Their feedback on work processes, schedules, and other details can be invaluable when envisioning new directions for the team. In addition, you provide direct reports with the opportunity to influence team or company decision-making.
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It’s important to provide performance evaluations regularly, such as monthly or quarterly. Performance evals are important in understanding how employees contribute to an organization’s growth and when employees need coaching or training to improve their performance.
Different methods of performance evaluation include:
Objectives-based evaluation: Managers and direct reports set goals together and evaluate whether goals are met.
360-degree feedback: Evaluations come from all directions, including direct reports, managers, peers, and customers.
Human resource accounting method: Employees are evaluated according to the monetary value they bring to the company.
As you get to know your direct reports well—how they perform, the goals they’ve set, the kind of feedback that best motivates them—it’s important to delegate tasks effectively. Ask yourself which of your direct reports is best suited for specific tasks or projects.
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