Discover what leadership in HR entails, including jobs that may be available and strategies you can use to succeed in this field.
Human resources (HR) professionals help communicate between employees and management to ensure a company’s processes run smoothly and everyone is satisfied. In an HR leadership position, certain skills lead to success, such as empathy, the ability to make decisions, and strong interpersonal skills, as many of your responsibilities involve working with and for others.
Discover effective strategies that HR leaders use to bring more value to organizations, explore HR leadership jobs, and learn the steps you can take to qualify for leadership positions.
HR leadership refers to professionals who hold leadership positions within a human resources department. Leadership in HR can also refer to the approaches any professional in this field can use to help organizations build strong relationships with employees.
Effective HR leadership starts with understanding an organization’s priorities—such as building brand equity or responding to market shifts—and then connecting those priorities to developing talent.
According to Forbes, some of the current trends defining HR include generative AI impacting how HR managers lead and a rise in hybrid work environments [1].
Keep reading to discover strategies that HR leaders are using to bring more value to organizations, jobs that may be available to you, and steps you can take to become a leader at your organization.
Strategic HR leadership refers to aligning employees' work with an organization's business goals. HR leaders or departments can take specific approaches to be more strategic, including:
Creating the experience of safety and belonging within your organization can greatly impact employee performance. DE&I programs might include diverse recruitment, cultural sensitivity training, and setting up employee resource groups (ERGs) to facilitate connections among employees with common interests or characteristics.
Communicating an organization’s mission and values can inspire employees to see the societal impact of their work and, thus, be more committed to their roles. Ways to connect teams to an organization’s purpose include:
Updating employees on the organization’s achievements
Involving employees in discussions about the organization’s future
Making sure employees understand how their daily tasks contribute to the organization’s goals
When teams collaborate effectively, individual members can perform better and contribute to the organization's goals. HR leaders can foster team collaboration by implementing team-building activities, providing communication tools and technology, and facilitating brainstorming sessions.
When HR leaders understand an organization’s strategic goals, they can recruit talent accordingly. This approach entails recruiting individuals with skills corresponding to a team’s specific tasks and objectives.
Agile focuses on delivering value in short iterations, with team members setting goals and offering feedback continuously. Applying Agile project management practices to HR leadership can help to foster a culture of collaboration, adaptability, and performance management.
Read more: What Is Agile? And When to Use It
Data analysis can help HR leaders improve organizational processes and plan for the future. Employee data that HR leaders might collect and analyze include:
Engagement
Performance
Tenure
Turnover rate
Feedback from employee surveys and interviews
Read more: A Human Resources Department Guide
When considering a future as a human resources leader within an organization, take some time to investigate current job listings. According to the United States Bureau of Labor Statistics, the job outlook for HR management positions is 6 percent between 2023 and 2033, which is faster than the average for all occupations [2].
Explore common HR leadership roles that may come up in your job search. Salary averages represent total pay, including base salaries and additional pay such as commissions or bonuses.
Average annual US salary: $204,882 [3]
Responsibilities: Plan programs within an HR department; ensure practices with regulations; coordinate employee onboarding and training
Qualifications: Bachelor’s degree or higher in business, HR, or a related field; experience developing talent campaigns using HR software and data analytics methods
Average annual US salary: $86,455 [4]
Responsibilities: Evaluate recruiting, interviewing, and hiring processes within an HR department; coordinate onboarding and training; oversee benefits programs
Qualifications: Bachelor’s degree in business, HR, or a related field; experience in recruiting exceptional talent and using HR software
Read more: What Is a Human Resources Manager?
Average annual US salary: $109,474 [5]
Responsibilities: Maximize employee performance; assist other leaders with hiring and terminations; investigate employee complaints; guide conflict resolution
Qualifications: Bachelor’s degree in HR or a related field; SPHR or other relevant certification and experience offering training and development programs
Additional HR leadership job titles include chief human resources officer, head of employee success, and VP of human resources.
At all points along your HR career path, it’s important to stay abreast of the human resources skills employers look for in HR leaders. Having in-demand skills may make you a more attractive job candidate, lead to greater success in your current role, and increase your earning potential.
According to ZipRecruiter’s Career Keyword Mapper for chief people officer, human resources manager, and HR business partner, the skills listed most often on job descriptions for these roles include [6, 7, 8]:
Collaboration
Innovation
HR experience
Talent acquisition
Compliance
Performance management
Recruiting
Customer retention
Employee engagement
Employee relations management
Employment law
Onboarding management
After gaining the specific skills needed to succeed in HR, you may want to advance in your career by applying to leadership positions. Explore specific actions you may take to level up your career in human resources.
Review ZipRecruiter’s Career Keyword Mapper periodically and read individual job descriptions on other career sites to prioritize which HR leadership skills to build. Consider signing up for courses, seminars, or training to build technical skills like data-driven decision-making, organizational change management, and using HR software like Workday or Bamboo.
At the same time that you build technical skills, it’s a good idea to cultivate workplace skills like empathy, emotional intelligence, and conflict resolution. These skills can help you understand employees better and create a productive environment for everyone in your organization.
Along with a degree in HR, HR management, business, or a related field, holding an additional credential, such as an advanced certification in HR, may enhance your application for a promotion within your organization or a leadership position elsewhere. Advanced HR certifications include:
Credentials in other disciplines, such as project management or data analysis, may also expand your HR leadership opportunities.
Read more: How to Become SHRM Certified and Build HR Credibility
When preparing for HR career advancement, consider taking the lead on a more complex project than those you’ve completed before. Doing so can demonstrate your leadership potential and expertise in the field while helping your organization achieve its goals. Here are some examples:
Start a DE&I initiative.
Lead HR efforts for your organization’s merger with another entity.
Launch a project to improve employee experience.
Design a training program to help employees use new technologies.
Thought leadership can be a great way to share your ideas about HR with an audience outside your organization. Thought leadership can take the form of speaking publicly at professional events, being a guest on a podcast, writing blog articles, or creating social media content. Topics you might cover include:
HR trends
Your take on different HR software and solutions
Best practices in the field
Your insights into current HR challenges and how to overcome them
Suggestions on how HR professionals can network more effectively
Through quality thought leadership content, you can inspire colleagues to develop their own HR careers and add more value to their organizations.
As you build new skills, gain credentials, and complete advanced projects underway, consider applying for HR leadership jobs. Look for job openings in industries or with organizations that interest you. For example, you might want to work for a large tech company and lead efforts to attract the best talent.
Once you’re ready to apply, take some time to research organizations, build interviewing skills, and brainstorm specific ways you can make a difference for potential employers.
Reading is a great way to glean wisdom for your HR career. Check out these five HR leadership books:
• Work Rules: Insights from Inside Google That Will Transform How You Live and Lead
• Bring Your Human To Work: 10 Surefire Ways to Design a Workplace That is Good for People, Great for Business, and Just Might Change the World
• Irresistible: The Seven Secrets of the World’s Most Enduring, Employee-Focused Organizations
• Built for People: Transform Your Employee Experience Using Product Management Principles
• Rituals for Work: 50 Ways to Create Engagement, Shared Purpose, and a Culture That Can Adapt to Change
As a human resources professional, you may be able to level up and grow in your career by exploring HR leadership positions.
Taking HR leadership courses online is a great way to explore your career potential, build job-ready skills, and study for an HR credential—all at your own pace. Explore Coursera’s offerings to learn skills such as hiring and rewarding employees, using data analysis to succeed, and fostering an inclusive culture. Consider the Human Resource Management: HR for People Managers Specialization offered by the University of Minnesota or the Leading Diverse Teams and Organizations course from the University of Michigan.
Forbes. “Top Ten HR Trends That Matter Most in 2024, https://www.forbes.com/sites/jeannemeister/2024/01/04/the-top-ten-hr-trends-that-matter-most-in-2024/.” Accessed December 5, 2024.
US Bureau of Labor Statistics. “Human Resources Managers: Job Outlook, https://www.bls.gov/ooh/management/human-resources-managers.htm#tab-6.” Accessed December 5, 2024.
Glassdoor. “Salary: Chief People Officer, https://www.glassdoor.com/Salaries/united-states-chief-people-officer-salary-SRCH_IL.0,13_IN1_KO14,34.htm.” Accessed December 5, 2024.
Glassdoor. “Salary: Human Resources Manager, https://www.glassdoor.com/Salaries/united-states-human-resources-manager-salary-SRCH_IL.0,13_IN1_KO14,37.htm.” Accessed December 5, 2024.
Glassdoor. “Salary: HR Business Partner, https://www.glassdoor.com/Salaries/united-states-hr-business-partner-salary-SRCH_IL.0,13_IN1_KO14,33.htm.” Accessed December 5, 2024.
ZipRecruiter. “Chief People Officer Must-Have Resume Skills and Keywords, https://www.ziprecruiter.com/career/Chief-People-Officer/Resume-Keywords-and-Skills.” Accessed December 5, 2024.
ZipRecruiter. “Human Resources Manager Must-Have Resume Skills and Keywords, https://www.ziprecruiter.com/career/Human-Resources-Manager/Resume-Keywords-and-Skills.” Accessed December 5, 2024.
ZipRecruiter. “Human Resources Business Partner Must-Have Resume Skills and Keywords, https://www.ziprecruiter.com/career/Human-Resources-Business-Partner/Resume-Keywords-and-Skills.” Accessed December 5, 2024.
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