Learn how to build your brand and reach your target audience using Facebook marketing.
Facebook has over 3 billion monthly active users [1]. Businesses of all sizes worldwide use Facebook’s platform to market their product or service to prospective customers.
Many brands already have a presence on social media to establish credibility. However, as a business decision, Facebook, Instagram, and other platforms can be powerful tools for promoting products and penetrating new markets. Once a strategy and plan are in place, your brand can benefit from consistent messaging through content marketing, supported by Facebook advertising, to reach targeted audiences.
Read on for an overview of what Facebook marketing is and how it works. Explore content strategies for your brand and tips to get started in Facebook advertising.
Facebook marketing is the practice of promoting a business and sustaining the brand on the social media platform Facebook. It comprises organic (content) marketing and paid advertising as a boosted post or Facebook advertisement (ad).
Facebook is one of the original forms of social media marketing and remains the most popular social media platform followed by YouTube and Instagram [1].
Since 2007, when Facebook launched paid advertising, it has played a key role in how businesses use social media as a marketing tool. With the influx of content in Facebook feeds, organic posts can get lost in the algorithm. Paid ads help businesses target specific demographics to get their message out, especially for news of big launches, updates, and promotions.
To build your brand on Facebook, you must develop a marketing strategy and plan that delivers high-quality content promoting your brand. This concept is considered “organic”—just like the concept of organic fruits and vegetables—meaning nothing was added to the post to make it grow. Any traffic generated is organic because the business didn’t pay for advertising or post boosting. Later in the article, we will discuss “paid” Facebook advertising strategies.
First, you will need a Facebook business page, which can be created easily using a personal account. Facebook has comprehensive step-by-step guides for creating or setting up your page. This video also provides a handy introduction for setting up your social media presence on Facebook, Instagram, X (formerly Twitter), and more.
A core component of developing a social media brand presence is understanding who your audience is and what types of content will interest them. Does your audience want to be entertained or educated? Does a two-for-one discount on pizza sway them? Do they want to invest in high-quality products that will last a long time?
Determining your audience will help you create the right content and put it on the right platform (Facebook, Instagram, or both). You can then decide whether to rely on organic content or paid ads, boost posts or create ads, and spend money on advertising.
This restaurant might have a target audience of 25- to 50-year-olds in Oshawa and surrounding areas. The restaurant owner runs the social media pages, and they might rely on paid ads to rotate weekly promotions to Facebook feeds and Messenger, but not on Instagram.
For a new clothing brand whose marketing appeal is that it sources exclusively from Canadian factories, the audience might be 18- to 35-year-old females in urban centres. The social media manager may experiment with A/B testing in Ottawa, Hamilton, and Quebec City before launching in major cities like Toronto, Montreal, and Vancouver. With a primary focus on organic content, the manager only creates ads for the initial launch, paired with a promotion, and subsequent launches of new T-shirt colours on Facebook and Instagram.
Facebook marketing is a form of content marketing. Different types of Facebook posts can be used to share your brand’s message to the world, each serving its own purpose in marketing a particular product or service.
Text post: The simplest of posts, text-only content is rare in Facebook marketing. This is because posts with photos, videos, graphics, or links are more likely to grab users’ attention. Text posts are typically used on personal accounts to source information, ask for recommendations, or share big announcements.
Photo post: Photographs can elicit strong emotions. Using one (or a few) high-quality photos in a Facebook post can showcase the available colours of a summer dress, spotlight a restaurant’s best appetizer or cocktail, or promote a tropical beach destination.
Video post: Over two billion people watch in-stream-eligible videos on Facebook monthly [2]. Many of these videos are played without sound, so subtitles are important. Videos in Facebook posts can help a business tell its brand story or a news publication deliver live updates.
Linked content post: Posts can include a link to your website, blog, or news article and a call to action (CTA) that may lead to sales, brand awareness, or promotions.
Facebook story: Facebook stories are photos or short video content that appear on the top of a news feed and remain for 24 hours. These tend to be casual updates, sometimes cross-posted from Instagram.
For organic content, brands should use high-quality photos and videos whenever possible, take advantage of special holidays and months, and craft genuine messages that reflect the brand. Then, consider which posts are worthy of boosting for a target audience.
Preparing media assets like photographs, videos, and graphics requires time, so it is wise to plan ahead. Businesses typically use a content calendar to execute a social media plan in a timely, organized fashion.
While many still use Facebook, Instagram (owned by Facebook’s parent company Meta) has a different audience. For brands that target 18- to 29-year-olds, Instagram may be a more nuanced, visual-forward platform that can easily tag other brands in photos and stories. Brands can even share user-generated content. Compared to 67 per cent of adults who say they use Facebook, about 78 per cent use Instagram [3].
Instagram posts and stories can be cross-posted onto Facebook. The caveat is that the “@” tags will not transfer over, so Facebook story viewers will see a tag they cannot click, while tags to other pages in Instagram captions will not automatically translate into Facebook tags. A brand’s social media strategy often involves tweaking similar content slightly to fit each platform.
After creating an organic brand presence on social media, you can focus on the two types of paid advertising available on Facebook. The first type is a boosted post. This increases your visibility by boosting certain posts to get the most out of your organic content, especially as Facebook changes its algorithm for showing posts in the news feed. The second is to create paid advertising campaigns using Facebook Ads Manager.
A boosted post is organic content on your business page’s timeline that you can add money to boost the likelihood of your target audience seeing it. This is a simple way to advertise on Facebook because it boosts a regular post that otherwise would not have received as much traffic. It helps drive potential customers to your page.
When a post is boosted, it appears in your audience’s Facebook feed as an ad. You also have the option to select Instagram as an ad placement for a boosted post. In boosting a post, you can decide:
Your audience: Target audience(s) based on demographics and location
Your budget: The amount you plan to allocate for the campaign
Campaign duration: The time frame during which your target audience will see your ad on their feed after you click “boost” and the ad is approved
Unlike boosted posts, Facebook ads are created in Ads Manager. With this tool, you can create, manage, and track ad campaigns on Facebook, Instagram, Messenger, or Audience Network. Ads Manager has many options for customizing your ads, which makes this an excellent option for conducting A/B testing to reach your marketing goals.
You can choose from four types of Facebook ads:
Image ads: These ads are static images in JPG or PNG format. Facebook recommends creating ads with 27 characters for the headline and up to 150 characters for the main message since longer character counts are truncated [4]. This precious ad space can be used for calls to action (CTAs).
Video ads: With video ads, you can tell stories, such as how a product was made or a customer testimonial, in an impactful and engaging way.
Carousel ads: Carousel ads enable viewers to click through several images, which is usually best for e-commerce brands promoting several complementary products or one product from different angles.
Collection ads: Like static image ads, image collections can showcase several images with a 125-character message [5].
A benefit to Facebook Ads Manager is that it is intuitive to use, prompting you with options every step of the way. The first thing you’ll do is choose your ad objective from three categories:
Awareness: Brand awareness, reach
Consideration: Traffic, engagement, app installs, video views, lead generation, messages
Conversion: Conversions, catalogue sales, store traffic
After choosing your ad objective, you’ll use Ads Manager to name your campaign, set a budget and schedule, determine your target audience, select your ad placement, and publish your post.
Based on the analysis of the postings, the best time to post on Facebook is 7 a.m. on Saturdays, according to Hootsuite [6]. For Instagram, the best time is between 5 a.m. and 7 a.m. on Wednesdays [6]. This might vary depending on your business’s industry, location, and audience.
You can select from Messenger, Facebook, Audience, or Instagram for ad placement. With Ads Manager, you can customize your options, such as Facebook News Feed, Facebook Marketplace, or Instagram Explore.
After publishing your Facebook ad, you can track and monitor it to optimize your ad budget. Some businesses conduct A/B experiments with small sums of money before launching a larger ad campaign.
When evaluating your Facebook ad success, you’ll want to view and analyze data such as ad impressions and frequency, click-through rates, conversion rates, and cost per conversion.
To track and monitor your ads, you can use the three following Facebook tools:
Ads Manager: Create a report that shows stats on your ads' performance, such as carousel ad views and website conversions.
Events Manager: Analyze data on visitors’ actions (“events”) on your website, such as items added to their cart or completing a purchase.
Facebook Business Suite: View data about your Facebook and Instagram accounts, such as demographics, content engagement, and paid ad performance.
Facebook’s three tools are robust enough to gather all the data you need to gauge your Facebook ad performance. However, you may want to take advantage of other tools that you can use to track analytics, organize your content calendar, and manage your posting schedule. Below are some helpful tools for Facebook marketing:
Google Analytics: An alternative tool for measuring ad conversions and performance.
Hootsuite: This tool is comprehensive for managing your marketing on all social media platforms, including scheduling posts, targeting and bidding algorithms, and more.
Trello: A project management tool teams can use to manage the Facebook marketing process.
Google Drive: You can use Google’s tools to create and manage a content calendar, assign roles, and store assets like photos and videos.
Social media is one of the most effective marketing channels for reaching potential and existing customers. Whether you want to become an expert in social media marketing for your business or career, consider earning the Meta Social Media Marketing Professional Certificate. With this six-course program designed by Meta and Aptly, you'll be equipped with skills to grow an engaging community and run effective ads on Facebook and Instagram.
If you’re more interested in the data side of Meta marketing, consider a Meta Marketing Analytics Professional Certificate to learn how to drive traffic to your Facebook business page.
Statista. “Most popular social networks worldwide as of April 2024, by number of monthly active users, https://www.statista.com/statistics/272014/global-social-networks-ranked-by-number-of-users/.” Accessed November 5, 2024.
Meta. “Storytelling goes here., https://www.facebook.com/business/video-ad-solutions.” Accessed November 5, 2024.
Pew Research Center. “Social Media Fact Sheet, https://www.pewresearch.org/internet/fact-sheet/social-media/.” Accessed November 5, 2024.
Meta. “Update to Meta Ads Manager objectives, https://www.facebook.com/business/ads-guide/update/image.” Accessed November 5, 2024.
Meta. “Update to Meta Ads Manager objectives, https://www.facebook.com/business/ads-guide/update/collection.” Accessed November 5, 2024.
Hootsuite. “The Best Time to Post on Facebook, Instagram, Twitter, and LinkedIn, https://blog.hootsuite.com/best-time-to-post-on-facebook-twitter-instagram/.” Accessed November 5, 2024.
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