
CVS Health
Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Data Entry, Customer Relationship Building, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Retail Store Operations, Transaction Processing, Cash Register Operation, Communication, Time Management
Beginner · Professional Certificate · 3 - 6 Months

University of Florida
Skills you'll gain: Emotional Intelligence, Professional Development, Performance Review, Team Building, Employee Performance Management, Personal Development, Self-Awareness, Team Management, People Management, Interpersonal Communications, Interviewing Skills, Writing, Leadership
Beginner · Course · 1 - 3 Months

Università di Napoli Federico II
Skills you'll gain: Presentations, Oral Expression, Business Communication, Business Correspondence, English Language, Verbal Communication Skills, Negotiation, Business Writing, Interviewing Skills, Data Visualization, Writing, Communication, Vocabulary, Social Skills, Language Learning, Interpersonal Communications, Stress Management, Education and Training, Higher Education, Medical Terminology
Intermediate · Specialization · 3 - 6 Months

University of California, Davis
Skills you'll gain: Focus Group, Qualitative Research, Surveys, Discussion Facilitation, Survey Creation, Market Research, Research, Research Reports, Recruitment, Research Methodologies, Interviewing Skills, Report Writing, Sample Size Determination
Intermediate · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Qualitative Research, User Research, Usability Testing, User Centered Design, Research Methodologies, Needs Assessment, Interviewing Skills, Research, Human Computer Interaction, Data Collection
Beginner · Course · 1 - 3 Months

Universidad Nacional Autónoma de México
Skills you'll gain: Journalism, Research, Investigation, Media and Communications, digital literacy, Writing, Interviewing Skills, Community Outreach, Cybersecurity, Storytelling, Ethical Standards And Conduct, Diversity Awareness, Editing
Beginner · Course · 1 - 4 Weeks

The Hong Kong University of Science and Technology
Skills you'll gain: Sales Presentation, Interviewing Skills, Oral Expression, English Language, Business Communication, Presentations, Business Correspondence, Verbal Communication Skills, Business Writing, Grammar, Persuasive Communication, Public Speaking, Target Audience, Vocabulary, Professionalism, Communication Strategies
Mixed · Course · 1 - 3 Months

Skills you'll gain: User Story, Business Requirements, Requirements Analysis, Requirements Elicitation, Business Analysis, User Requirements Documents, Gap Analysis, Diagram Design, Business Process Modeling, Stakeholder Engagement, Needs Assessment, Interviewing Skills
Beginner · Course · 1 - 4 Weeks

University of London
Skills you'll gain: Public History, Storytelling, Program Evaluation, Media and Communications, Research, Community Outreach, Timelines, Case Studies, Cultural Diversity, Research Methodologies, Creativity, Interviewing Skills
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Oral Expression, Non-Verbal Communication, Learning Theory, Storytelling, Education Software and Technology, Human Learning, Motivational Interviewing, Conflict Management, Interpersonal Communications, Technical Communication, Education and Training, Media and Communications, Driving engagement, Teaching, Persuasive Communication, De-escalation Techniques, Writing, Scientific Methods, Rapport Building, Diversity Awareness
Beginner · Specialization · 1 - 3 Months

The State University of New York
Skills you'll gain: Persuasive Communication, Emergency Response, Conflict Management, Patient Communication, Crisis Intervention, Leadership, Collaboration, Teamwork, Interviewing Skills, Safety and Security, Hazard Communication (HazCom), Communication, Cultural Sensitivity, Risk Management, Social Determinants Of Health, Cultural Diversity, Media and Communications, Interpersonal Communications, Verbal Communication Skills, Public Health
Beginner · Specialization · 1 - 3 Months

Imperial College London
Skills you'll gain: Health And Wellness Coaching, Patient Communication, Motivational Interviewing, Patient Education And Counseling, Patient-centered Care, Health Promotion, Coaching, Goal Setting, Health Care, Active Listening, Empowerment, Planning
Beginner · Course · 1 - 4 Weeks