Filter by
The language used throughout the course, in both instruction and assessments.
Results for "customer+experience"
University of Michigan
Skills you'll gain: UI/UX Research, Qualitative Research, User Experience Design, User Experience, Usability Testing, User Research, Prototyping, Wireframing, User Centered Design, Survey Creation, Sampling (Statistics), Design Research, Interaction Design, A/B Testing, Usability, Test Case, Design Thinking, Design, Human Computer Interaction, Research Methodologies
Coursera Project Network
Skills you'll gain: Google Sheets, Data Visualization, User Feedback, Spreadsheet Software, Customer Insights, Customer Analysis, Customer Relationship Management, Business Research, Performance Improvement
University of Michigan
Skills you'll gain: UI/UX Research, User Experience Design, User Experience, User Research, User Centered Design, Interaction Design, Prototyping, Usability Testing, Usability, Design Thinking, Human Computer Interaction, Human Factors
University of Pennsylvania
Skills you'll gain: Go To Market Strategy, Branding, Consumer Behaviour, Strategic Marketing, Brand Management, Brand Marketing, Marketing Strategies, Marketing, Brand Strategy, Communication Strategies, Product Marketing, Marketing Communications, Brand Loyalty, Customer Insights, Brand Awareness, Marketing Channel, Price Negotiation, Customer Engagement
University of Pennsylvania
Skills you'll gain: Descriptive Analytics, Data-Driven Decision-Making, Marketing Analytics, Predictive Analytics, Customer Insights, Customer Analysis, Business Analytics, Analytics, Marketing, Data Collection, Marketing Strategies, Data Analysis, Market Research, Regression Analysis, Consumer Behaviour
IE Business School
Skills you'll gain: Brand Strategy, Branding, Storytelling, Production Planning, Brand Awareness, Logo Design, Brand Management, Content Marketing, Advertising Campaigns, Target Market, Content Creation, Advertising, Marketing Design, Creative Design, Marketing Communications, Social Media Content, Proposal Development, Value Propositions, Consumer Behaviour, Customer Insights
Starweaver
Skills you'll gain: Customer Relationship Management, Customer Relationship Management (CRM) Software, Loyalty Programs, Customer Analysis, Customer Data Management, Customer Insights, Process Mapping, Customer Engagement, Customer Service, Business Strategies, Customer Success Management, Customer Retention, User Experience, Target Audience, Customer Communications Management, Marketing Strategies, Data-Driven Decision-Making, Technology Strategies, Business Technologies, Scalability
Skills you'll gain: Stakeholder Engagement, Customer Engagement, Consultative Approaches, SAP Applications, Solution Selling, Technical Consulting, Customer Insights, Process Analysis, Business Analysis, Project Management, Business Requirements, Presentations
Skills you'll gain: User Centered Design, Responsive Web Design, Web Design and Development, Prototyping, Front-End Web Development, User Interface and User Experience (UI/UX) Design, Figma (Design Software), Design Elements And Principles, Wireframing, Typography, UI Components, Web Applications, Mobile Development
University of Michigan
Skills you'll gain: Multimedia, Persona (User Experience), Learning Theory, Program Evaluation, Instructional Design, Web Content Accessibility Guidelines, Instructional and Curriculum Design, Educational Materials, Course Development, Experience Design, Design, Professional Development, Disabilities, Brainstorming, Consultative Approaches, Motivational Skills, Communication, Design Elements And Principles, Content Creation, Student-Centred Learning
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Empathy, Cross Selling, Retail Sales, Call Center Experience, Transaction Processing, Verbal Communication Skills, Upselling, Retail Store Operations, Customer Complaint Resolution, Product Knowledge, Team Oriented, Cash Register Operation, Problem Solving, Time Management, Conflict Management, Interpersonal Communications
University of Michigan
Skills you'll gain: Qualitative Research, User Research, User Experience Design, User Centered Design, Research Methodologies, Needs Assessment, Interviewing Skills, Human Centered Design, Research, Data Collection
Searches related to customer+experience
In summary, here are 10 of our most popular customer+experience courses
- User Experience Research and Design: University of Michigan
- Improve Business Performance with Google Forms: Coursera Project Network
- Introduction to User Experience Principles and Processes: University of Michigan
- Introduction to Marketing: University of Pennsylvania
- Customer Analytics: University of Pennsylvania
- Branding: The Creative Journey: IE Business School
- Customer Relationship Management: Starweaver
- SAP Customer Engagement and Discovery: SAP
- Designing User Interfaces and Experiences (UI/UX): IBM
- An Introduction to Learning Experience Design (LXD): University of Michigan