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Results for "service+level+agreements+(sla)"
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer Engagement, Customer Relationship Building, Customer Service, Consumer Behaviour, Customer Insights, User Feedback, Customer Analysis, Marketing Strategies, Service Improvement, Strategic Marketing
Skills you'll gain: Identity and Access Management, Google Cloud Platform, Cloud Infrastructure, Cloud Computing, Cloud Computing Architecture, Data Storage, Cloud Storage, Cloud Security, User Accounts, System Monitoring, Encryption, Scalability
Salesforce
Skills you'll gain: Sales Pipelines, Sales Process, Customer Success Management, Order Management, Sales Management, Sales Support, Salesforce, Dashboard, Sales, Sales Development, Customer Relationship Management (CRM) Software, Sales Operations, Lead Generation, Request For Quotation (RFQ), Customer Relationship Management, Product Knowledge, B2B Sales, Campaign Management, Data Visualization, Sales Training
Google
Skills you'll gain: Computer Networking, IT Infrastructure, Network Troubleshooting, OSI Models, Systems Administration, Network Security, Routing Protocols, Cybersecurity, Microsoft Windows, Cyber Attacks, Security Strategy, File Systems, Disaster Recovery, Lightweight Directory Access Protocols, Remote Access Systems, Linux, Technical Support, Help Desk Support, Information Technology, Software Installation
Knowledge Accelerators
Skills you'll gain: Service Level Agreement, Problem Solving, Customer Service, Desktop Support, Technical Communication, Technical Support, Critical Thinking and Problem Solving, Verbal Communication Skills, Issue Tracking, Data Entry, Rapport Building, Patience, Empathy, Time Management, Communication, Concision, Personal Attributes, Collaboration, Positivity, Self-Awareness
The Hong Kong University of Science and Technology
Skills you'll gain: Requirements Analysis, Unified Modeling Language, Object Oriented Design, Functional Requirement, Data Modeling, Systems Design, Object Oriented Programming (OOP), Systems Development Life Cycle, System Requirements, Software Development, Software Engineering, Software Systems
Skills you'll gain: Business Writing, Writing, Verbal Communication Skills, Cultural Responsiveness, Cultural Diversity, Empathy, Professional Development, Active Listening, Business Communication, Professionalism, Constructive Feedback, Interpersonal Communications, Diversity and Inclusion, Communication, Relationship Building, Public Speaking, Employee Onboarding
Lund University
Skills you'll gain: Labor Law, Tax Compliance, Law, Regulation, and Compliance, Labor Relations, Business, Business Strategy, International Relations, Compliance Management, Corporate Tax, Competitive Analysis, Mergers & Acquisitions, Advocacy, Report Writing, Regulatory Compliance, Business Economics, Persuasive Communication, Environmental Policy, Analysis, Business Administration, E-Commerce
- Status: Free
ESSEC Business School
Skills you'll gain: Meeting Facilitation, Collaboration, Teamwork, Innovation, Conflict Management, Leadership and Management, Organizational Development, Employee Engagement
Google
Skills you'll gain: Package and Software Management, IT Infrastructure, Network Security, Network Troubleshooting, Systems Administration, OS Process Management, Computer Networking, Desktop Support, Information Systems Security, Computer Security Awareness Training, Application Security, TCP/IP, Cybersecurity, Remote Access Systems, Network Administration, Technical Support, Active Directory, Server Administration, Computer Hardware, Information Technology
Tecnológico de Monterrey
Skills you'll gain: Negotiation, Conflict Management, Assertiveness, Communication, Interpersonal Communications, Active Listening, Empathy, Performance Review, Constructive Feedback, Organizational Leadership, Relationship Building, Team Leadership, Leadership, Emotional Intelligence, Strategic Communication, Business Communication, Business Leadership, Communication Strategies, Strategic Planning, Decision Making
Skills you'll gain: Time Management, Growth Mindedness, Sales Development, Professional Development, Goal Setting, Prioritization, Professionalism, Collaboration, Open Mindset, Personal Development, Teamwork, Sales, Performance Metric, Performance Measurement, Performance Management, Constructive Feedback, Self-Awareness, Stress Management, Accountability, Self-Motivation
In summary, here are 10 of our most popular service+level+agreements+(sla) courses
- Improving Customer Retention: Coursera Instructor Network
- Essential Cloud Infrastructure: Core Services en Español: Google Cloud
- Salesforce Sales Operations: Salesforce
- IT Support Google: Google
- Customer Service Fundamentals: Knowledge Accelerators
- Software Engineering: Modeling Software Systems using UML: The Hong Kong University of Science and Technology
- Practical Guide to Navigating Professional Relationships: Salesforce
- European Business Law: Lund University
- Animer une séance collaborative: ESSEC Business School
- Google IT Support: Google