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The language used throughout the course, in both instruction and assessments.
Explore CRM (Customer Relationship Management) tools and strategies for managing customer interactions. Learn to enhance customer satisfaction and loyalty.
The language used throughout the course, in both instruction and assessments.
Coursera’s CRM courses equip learners with essential skills to manage customer relationships effectively:
CRM courses on Coursera are accessible to learners of all backgrounds:
By completing CRM courses on Coursera, learners can obtain credentials that may assist in their professional development:
Skills acquired from CRM courses can potentially lead to various roles in many industries, including:
Looking to enhance your team's CRM skills? Coursera provides tailored enterprise solutions for teams ranging of 5-125 employees. Our offerings include advanced analytics, customized learning paths, and collaborative tools. To explore our CRM training options and make a purchase, please visit our Coursera for Teams page.‎