Skills you'll gain: Sprint Retrospectives, Agile Product Development, Sprint Planning, Backlogs, Agile Methodology, Product Management, Product Roadmaps, User Story, Portfolio Management, Continuous Improvement Process, Interviewing Skills, Stakeholder Engagement, Prioritization, Goal Setting

Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Personalized Service, Customer Relationship Building, Verbal Communication Skills, Communication, Empathy, Active Listening

Skills you'll gain: Web Content Accessibility Guidelines, Video Production, Instructional Design, Disabilities, Web Content, Learning Strategies, User Centered Design, Technical Documentation, Microsoft Office, Law, Regulation, and Compliance

Skills you'll gain: Power BI, Data Modeling, Data Storytelling, Data Analysis Expressions (DAX), Data Visualization Software, Data Transformation, Business Intelligence, Dashboard, Microsoft Excel, Interactive Data Visualization, Data Manipulation, Data Cleansing, Key Performance Indicators (KPIs), Report Writing, Data Import/Export

Skills you'll gain: Agentic Workflows, Prompt Engineering, AI Workflows, Generative AI Agents, Generative AI, Productivity, AI Personalization, Workflow Management, No-Code Development, Responsible AI, Risk Management, AI Orchestration, Large Language Modeling, AI Enablement, Self Service Technologies, ChatGPT, Training Programs, LLM Application, Artificial Intelligence, Innovation

Skills you'll gain: Object Oriented Programming (OOP), JSON, Python Programming, Debugging, Data Structures, Red Hat Enterprise Linux, Computer Programming, Statistical Programming, Web Development, Scripting, Scripting Languages, Development Environment, Text Mining, Software Installation

Skills you'll gain: Project Management Software, Project Accounting, Billing & Invoicing, Financial Reporting, Project Coordination, Expense Management, Payment Processing, Business Administration

Skills you'll gain: Web Content Accessibility Guidelines, Web Design, Usability, HTML and CSS, User Interface (UI), Semantic Web

Skills you'll gain: Metasploit, Open Web Application Security Project (OWASP), Penetration Testing, Vulnerability Scanning, Exploitation techniques, Vulnerability Assessments, Brute-force attacks, Web Applications, Cybersecurity, Firewall, Network Security, Wireless Networks, Network Analysis, SQL

Skills you'll gain: Microsoft Power Automate/Flow, Microsoft Power Platform, Email Automation, Document Management, Microsoft 365, Collaborative Software, Billing & Invoicing, Intranet, Automation

Skills you'll gain: Google Ads, Advertising Campaigns, Search Engine Marketing, Pay Per Click Advertising, Performance Analysis, Performance marketing, Bidding, Campaign Management, Online Advertising, Digital Advertising, Web Analytics, Advertising, Performance Metric, Keyword Research, Key Performance Indicators (KPIs), Target Audience, Performance Management

Skills you'll gain: Data Governance, Information Privacy, Governance, Law, Regulation, and Compliance, General Data Protection Regulation (GDPR), Compliance Management, Personally Identifiable Information, Regulation and Legal Compliance, Program Development, Data Sharing, Accountability