
Skills you'll gain: Miro AI, Customer Engagement, Responsible AI, AI Product Strategy, No-Code Development, Customer experience improvement, Email Automation, Customer Service, Customer Analysis, Automation, Generative AI, Customer Data Management, Customer Communications Management, Customer Relationship Management (CRM) Software, Customer Support, Workflow Management, Artificial Intelligence, Customer and Client Support, Agentic systems, Ethical Standards And Conduct
Beginner · Course · 1 - 4 Weeks

University of Virginia Darden School Foundation
Skills you'll gain: ChatGPT, Personalized Service, AI Personalization, Customer Communications Management, Customer Engagement, Generative AI, Customer Service, Self Service Technologies, Target Audience, Customer experience improvement, Customer Support, AI Integrations, Performance Analysis, Performance Improvement
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microservices, Cloud-Based Integration, Cloud-Native Computing, Google Cloud Platform, Event-Driven Programming, Service Oriented Architecture, Cloud Applications, Serverless Computing, Software Architecture, Cloud Services, Distributed Computing, Interoperability
Beginner · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Prometheus (Software), Google Cloud Platform, Application Deployment, Managed Services, Kubernetes, Cloud Management, Cloud Deployment
Beginner · Project · Less Than 2 Hours
University of Alberta
Skills you'll gain: Requirements Analysis, Requirements Elicitation, Requirements Management, Backlogs, Scope Management, Change Control, User Story, Client Services, Acceptance Testing, Agile Methodology, Agile Software Development, Prioritization
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Cloud Deployment, Software Development Life Cycle, Open Web Application Security Project (OWASP), Istio, Cloud-Native Computing, Linux Commands, Software Architecture, Application Deployment, Kubernetes, Bash (Scripting Language), Restful API, Shell Script, Django (Web Framework), Object-Relational Mapping, OpenShift, Git (Version Control System), Grafana, Microservices, Programming Principles, Python Programming
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Prompt Engineering, Prompt Patterns, ChatGPT, Generative AI, Responsible AI, Generative Model Architectures, IBM Cloud, AI Workflows, LLM Application, Workflow Management, AI literacy, No-Code Development, Machine Learning Software, Natural Language Processing, Business Workflow Analysis, Artificial Intelligence, Self Service Technologies, Machine Learning, Deep Learning, Data Science
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Cloud Infrastructure, Identity and Access Management, Kubernetes, Google Cloud Platform, Prompt Engineering, Application Deployment, Cloud Storage, Containerization, Infrastructure As A Service (IaaS), Prompt Engineering Tools, Cloud Deployment, Cloud Computing, Cloud Solutions, Prompt Patterns, CI/CD, Cloud-Native Computing, Terraform, Cloud Applications, Cloud Computing Architecture, Network Planning And Design
Intermediate · Professional Certificate · 3 - 6 Months

Google Cloud
Skills you'll gain: Google Cloud Platform, Cloud Infrastructure, Prompt Engineering, Kubernetes, Prompt Engineering Tools, Containerization, Infrastructure As A Service (IaaS), Prompt Patterns, Cloud Platforms, Cloud Storage, Cloud Services, Identity and Access Management, Application Deployment, Virtual Machines, Cloud-Native Computing, Virtual Networking, Cloud Computing, Cloud Management, Application Development, Cloud Deployment
Beginner · Course · 1 - 3 Months

Skills you'll gain: Distributed Denial-Of-Service (DDoS) Attacks, Google Cloud Platform, Prometheus (Software), Cloud Infrastructure, Load Balancing, Prompt Engineering, Kubernetes, Network Performance Management, Network Monitoring, Cloud Computing Architecture, Prompt Engineering Tools, Firewall, Containerization, Application Performance Management, Virtual Networking, Network Architecture, Network Planning And Design, Network Routing, Site Reliability Engineering, Virtual Private Networks (VPN)
Intermediate · Professional Certificate · 3 - 6 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Data-Driven Marketing, Digital Brand Strategy, Digital Marketing Campaigns, Customer Engagement, Journey Mapping, Digital Marketing Tools, Direct Marketing, Driving engagement, Marketing Strategy and Techniques, Online Advertising, Digital Advertising, MarTech, Data Architecture, Strategic Marketing, Social Media Marketing, Consumer Behaviour, Customer Insights, Emerging Technologies, Experimentation, Data Visualization
Beginner · Specialization · 3 - 6 Months

Microsoft
Skills you'll gain: Multimedia, Microsoft PowerPoint, Microsoft Excel, Excel Formulas, Microsoft Word, Microsoft 365, Data Visualization, Presentations, Spreadsheet Software, Collaborative Software, Microsoft Office, Productivity Software, Data Import/Export, Microsoft Windows, Editing, Document Management, Writing, Computer Literacy, Data Management, File Management
Beginner · Specialization · 3 - 6 Months