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Results for "call+center+experience"
University of California, Davis
Skills you'll gain: Language Learning, Vocabulary, Language Interpretation, Translation, and Studies, Grammar
Tecnológico de Monterrey
Skills you'll gain: Assertiveness, Interpersonal Communications, Active Listening, Empathy, Performance Review, Constructive Feedback, Organizational Leadership, Emotional Intelligence, Business Leadership, Team Leadership, Leadership, Strategic Communication, Communication, Team Motivation, Collaboration
Skills you'll gain: Incident Response, Computer Security Incident Management, Cyber Threat Hunting, Vulnerability Management, Cyber Operations, Event Monitoring, Threat Detection, Intrusion Detection and Prevention, Cybersecurity, Cyber Attacks, Security Controls, Security Information and Event Management (SIEM), Vulnerability Assessments, Network Security, Threat Management
Skills you'll gain: Stakeholder Engagement, Customer Engagement, Consultative Approaches, SAP Applications, Solution Selling, Technical Consulting, Customer Insights, Process Analysis, Business Analysis, Project Management, Business Requirements, Presentations
University of Michigan
Skills you'll gain: User Experience Design, User Experience, Design Research, Usability Testing, Prototyping, Design, User Centered Design, Human Centered Design, Technical Communication, Wireframing, Requirements Analysis
- Status: Free
Universidad Austral
Skills you'll gain: Service Design, User Research, Experience Design, Customer Service, Personalized Service, Project Implementation, Service Improvement, User Experience, Design Thinking, Customer Engagement, Customer Insights, Consumer Behaviour, Relationship Management, Cultural Sensitivity
Alfaisal University | KLD
Skills you'll gain: Customer Service, Customer Relationship Building, Customer and Client Support, Customer Complaint Resolution, Customer Retention, Customer Engagement, Business Planning, Company, Product, and Service Knowledge, Communication
University of California San Diego
Skills you'll gain: Design Research, User Experience Design, User Research, Prototyping, Human Centered Design, User Centered Design, Usability Testing, Research Methodologies, Innovation, Storyboarding, Interviewing Skills
Skills you'll gain: Independent Thinking, Professionalism, Verbal Communication Skills, Communication, Language Learning, Interpersonal Communications, Social Skills, Communication Strategies, Grammar, General Networking
LearnQuest
Skills you'll gain: Network Troubleshooting, Help Desk Support, System Configuration, Computer Hardware, Networking Hardware, Hardware Troubleshooting, Technical Support, Peripheral Devices, Network Support, Desktop Support, Computer Networking, End User Training and Support, Operating Systems, Wireless Networks
IESE Business School
Skills you'll gain: Persuasive Communication, Media Relations, Public Speaking, Verbal Communication Skills, Corporate Communications, Communication, Storytelling, Influencing, Crisis Management, Journalism, Business Communication, Leadership, Presentations, Public Relations, Communication Strategies, Social Skills, Interviewing Skills, Media Strategy, Non-Verbal Communication, Emotional Intelligence
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Engagement, Data-Driven Decision-Making, Customer Service, Customer Communications Management, Customer Relationship Management (CRM) Software, Personalized Service, Customer Insights, Customer Retention, Business Analytics, User Feedback, Marketing Analytics, Consumer Behaviour, Real Time Data
In summary, here are 10 of our most popular call+center+experience courses
- Spanish Vocabulary: Cultural Experience: University of California, Davis
- Comunicación efectiva para el líder actual: Tecnológico de Monterrey
- In the Trenches: Security Operations Center : EC-Council
- SAP Customer Engagement and Discovery: SAP
- UX (User Experience) Capstone: University of Michigan
- Diseño de Experiencia en Servicios: Universidad Austral
- خدمة العملاء | Customer Service: Alfaisal University | KLD
- User Experience: Research & Prototyping: University of California San Diego
- Low Intermediate English: Calls & Messaging: Voxy
- CompTIA Practice: LearnQuest