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Explore the CRM Course Catalog
Macquarie University
Skills you'll gain: Overcoming Objections, Influencing, Risk Management Framework, Persuasive Communication, Governance, Storytelling, Risk Management, Change Management, Organizational Change, Rapport Building, Meeting Facilitation, Conflict Management, Enterprise Risk Management (ERM), Business Transformation, Risk Analysis, Negotiation, Organizational Effectiveness, Stakeholder Management, Leadership, Process Management
Fundação Instituto de Administração
Skills you'll gain: Business Analysis, Data Analysis Software, Data Management, Databases, Leadership and Management, Strategy, Design and Product, Strategy and Operations, Cloud Computing, Communication
Coursera Project Network
Vanderbilt University
Skills you'll gain: Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Business Process Automation, Generative AI, Automation, Strategic Thinking, Business Transformation, Technology Strategies, Business Strategy, Strategic Decision-Making, Emerging Technologies, Innovation, Human Computer Interaction, Natural Language Processing
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Success Management, Salesforce, Dashboard, Customer Relationship Management (CRM) Software, Data Visualization, Customer Support, Sales Management, Customer Service, Sales Strategy, Sales Process, Business Reporting, Data-Driven Decision-Making
- Status: Free
University of London
Skills you'll gain: Organizational Change, Coordinating, Leadership and Management, Business Management, Innovation, Organizational Structure, Business Transformation, Leadership, Personal Development, Goal Setting
University of California, Irvine
Skills you'll gain: Goal Setting, Professional Networking, Business Management, Professional Development, Leadership and Management, People Management, Planning, Time Management, Customer Relationship Management, Business Leadership, Organizational Leadership, Leadership, Decision Making, Employee Retention
- Status: Free
Coursera Instructor Network
Skills you'll gain: Process Mapping, Strategic Thinking, Process Analysis, Process Management, Business Workflow Analysis, Operational Efficiency, Business Process, Process Improvement, Lean Methodologies, Value Engineering, Waste Minimization
Salesforce
Skills you'll gain: Sales Development, Salesforce, Lead Generation, Sales Support, Sales Pipelines, Campaign Management, Sales Process, Sales Prospecting, Customer Relationship Management (CRM) Software, Workflow Management, Data Import/Export, Customer Data Management
Coursera Project Network
Skills you'll gain: Marketing
Rice University
Skills you'll gain: Conflict Management, Professional Networking, Meeting Facilitation, Relationship Management, Relationship Building, Communication, Mentorship, Active Listening, Interpersonal Communications, People Management, Constructive Feedback, Influencing, Coaching, Collaboration, Leadership
In summary, here are 10 of our most popular crm courses
- Influencing: Storytelling, Change Management and Governance: Macquarie University
- CRM, Dados e o Futuro Centrado no Cliente: Fundação Instituto de Administração
- Crea tu primer embudo de conversión y CRM con HubSpot: Coursera Project Network
- Agentic AI and AI Agents: A Primer for Leaders: Vanderbilt University
- Salesforce Design Mastery: CRM Customization: Coursera Instructor Network
- Reports, Dashboards, and Customer Success in Salesforce: Salesforce
- Managing the Company of the Future: University of London
- Fundamentals of Management: University of California, Irvine
- Value Stream Mapping: Coursera Instructor Network
- Lead Management in Salesforce: Salesforce