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Results for "customer+journey"
University of Maryland, College Park
Skills you'll gain: Product Development, New Product Development, Wireframing, Product Design, Prototyping, Persona (User Experience), Design Thinking, Conceptual Design, Product Testing, Project Management, Product Lifecycle Management, User Experience, Functional Design, Agile Methodology
Northwestern University
Skills you'll gain: Resource Allocation, Marketing Analytics, Data Science, Analytics, Marketing, Digital Transformation, Brand Strategy, Customer Insights, Data-Driven Decision-Making, Business Leadership, Business Analytics, Consumer Behaviour, Organizational Change
Fractal Analytics
Skills you'll gain: User Research, UI/UX Research, Human Centered Design, User Centered Design, Ideation, User Experience Design, Generative AI, Design Thinking, Prototyping, Usability, Brainstorming, Data Ethics, OpenAI, Data Synthesis, ChatGPT, Persona (User Experience), Artificial Intelligence, Interactive Learning, Governance, Artificial Intelligence and Machine Learning (AI/ML)
IE Business School
Skills you'll gain: Branding, Brand Management, Brand Strategy, Consumer Behaviour, Customer Insights, User Experience, Integrated Marketing Communications, Customer Analysis, Business Ethics, Market Research, Cross-Functional Collaboration, Employee Engagement
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Acquisition Management, Marketing Analytics, Branding, Customer Engagement, Target Audience, Lead Generation, Customer Insights, Marketing Channel, Marketing, Customer Retention, Marketing Effectiveness, Brand Loyalty, Brand Strategy
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Engagement, Data-Driven Decision-Making, Customer Service, Customer Communications Management, Customer Relationship Management (CRM) Software, Personalized Service, Customer Insights, Customer Retention, Business Analytics, User Feedback, Marketing Analytics, Consumer Behaviour, Real Time Data
Skills you'll gain: Customer Success Management, Salesforce, Dashboard, Customer Relationship Management (CRM) Software, Data Visualization, Customer Support, Sales Management, Customer Service, Sales Strategy, Sales Process, Business Reporting, Data-Driven Decision-Making
University of Illinois Urbana-Champaign
Skills you'll gain: Customer Insights, Design Thinking, New Product Development, Product Development, Customer Analysis, Consumer Behaviour, User Research, Customer Engagement, Persona Development, Market Research, Process Mapping, User Experience, Qualitative Research, Ideation, Analysis, Needs Assessment
Alfaisal University | KLD
Skills you'll gain: Customer Service, Customer Relationship Building, Customer and Client Support, Customer Complaint Resolution, Customer Retention, Customer Engagement, Business Planning, Company, Product, and Service Knowledge, Communication
University of Virginia
Skills you'll gain: Technology Strategies, Information Technology, Business Analysis, Business Strategy, Cyber Risk, Design Thinking, Cybersecurity, Business Modeling, Agile Methodology, Artificial Intelligence, Project Portfolio Management, Product Lifecycle Management, Technical Communication, Value Propositions
Emory University
Skills you'll gain: Marketing Channel, Strategic Marketing, Marketing Strategies, Business Marketing, Direct Marketing, Direct Selling, Go To Market Strategy, Target Market, Business Strategy, Market Research, Value Propositions, Market Opportunities, E-Commerce, Compensation Management, Strategic Partnership, B2B Sales, Consumer Behaviour, New Business Development, Supply Chain, Price Negotiation
- Status: Free
National Taiwan University
Skills you'll gain: Revenue Management, Service Design, Financial Services, Service Management, Process Analysis, Innovation, Experience Design, Customer Analysis, Business Modeling, Platform As A Service (PaaS), Consumer Behaviour, Market Analysis
In summary, here are 10 of our most popular customer+journey courses
- Creative Design, Prototyping, and Testing: University of Maryland, College Park
- Leadership Through Marketing: Northwestern University
- Mastering User Centric Design with Generative AI: Fractal Analytics
- Branding and Customer Experience: IE Business School
- Fundamentals of Customer Acquisition Management: Coursera Instructor Network
- GenAI for Customer Communication: Coursera Instructor Network
- Reports, Dashboards, and Customer Success in Salesforce: Salesforce
- Customer Insights: New Product Development Orientation: University of Illinois Urbana-Champaign
- خدمة العملاء | Customer Service: Alfaisal University | KLD
- Customer-Centric IT Strategy: University of Virginia