
Coursera
Skills you'll gain: Customer Relationship Management (CRM) Software, Email Marketing, Data Mapping, Marketing Automation, Data Validation, Gmail, Marketing Operations, Data Integration, Marketing, Marketing Analytics, Customer Data Management, Data Import/Export, Operational Efficiency
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Target Audience, Generative AI, Social Media Marketing, Social Media, Social Media Content, AI Personalization, Social Media Strategy, MarTech, Content Creation, Digital Marketing
Beginner · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Cross-Channel Marketing, Brand Marketing, Marketing Strategies, Marketing Effectiveness, Advertising Campaigns, Marketing Automation, Performance marketing, AI Enablement, Target Audience, Personalized Service, Information Privacy, Generative AI, Marketing Analytics, A/B Testing, Real Time Data, Key Performance Indicators (KPIs), Predictive Analytics, Customer experience improvement
Advanced · Course · 1 - 4 Weeks
Skills you'll gain: Account Management, AI Personalization, Customer Engagement, Customer Communications Management, Generative AI, Customer Insights, Prompt Engineering, Communication, Predictive Analytics, Scalability, Customer Relationship Management (CRM) Software, Email Automation, Responsible AI, Business Process Automation, Analytics, Automation
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Consulting, Customer Insights, Salesforce, Business Consulting, Salesforce Development, Return On Investment, Technical Consulting, Customer Analysis, Cloud Computing Architecture, Key Performance Indicators (KPIs), Data Architecture, Scalability, Data Integration, Data Strategy, Data Modeling, Enterprise Architecture, Customer Data Management, Solution Design, Data Integrity, Stakeholder Communications
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Performance Analysis, Brand Awareness, AI Enablement, Storytelling, Content Development and Management, Multimedia, Prompt Engineering, Data Storytelling, Creativity, Search Engine Optimization, Emerging Technologies, Visionary, Professional Networking
Beginner · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Web Analytics and SEO, Search Engine Optimization, Search Engine Marketing, AI Enablement, Generative AI, Marketing Strategy and Techniques, Blogs, Digital Marketing, Content Marketing, Content Creation, Web Content, Semantic Web, Keyword Research, Content Strategy, Growth Strategies, Artificial Intelligence, Web Analytics, Competitive Analysis, Performance Measurement
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Prompt Engineering, AI Personalization, Consumer Behaviour, Patient Preparation, Supervised Learning, User Research, Health And Wellness Coaching, Usability Testing, Customer Insights, Usability, AI Security, Human Factors, Responsible AI, Empathy & Emotional Intelligence, Behavioral Management, Stress Management, Data Ethics, Decision Making, Mindfulness, Goal Setting
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Microsoft Copilot, Sales Strategy, Customer Analysis, Sales Enablement, Data Cleansing, Sales Management, Sales, Customer Relationship Management (CRM) Software, Customer Insights, Data Quality, Customer Data Management, Customer Engagement, AI Personalization, Advanced Analytics, Personalized Service, Data Integrity, Predictive Analytics, Data-Driven Decision-Making, Data Integration
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Reinforcement Learning, Google Cloud Platform, Machine Learning Methods, AI Personalization, Artificial Intelligence and Machine Learning (AI/ML), Machine Learning, Machine Learning Algorithms, Deep Learning, Applied Machine Learning, Unsupervised Learning, Artificial Neural Networks, Embeddings, Feature Engineering, Data Preprocessing, Algorithms
Advanced · Course · 1 - 3 Months

Edureka
Skills you'll gain: Model Context Protocol, OpenAI API, Retrieval-Augmented Generation, AI Workflows, AI Orchestration, OpenAI, LLM Application, Generative AI Agents, Embeddings, Cloud Deployment, Artificial Intelligence and Machine Learning (AI/ML), Application Deployment, Tool Calling, ChatGPT, Artificial Intelligence, Vector Databases, Agentic systems, Prompt Engineering, Application Programming Interface (API), Responsible AI
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Customer experience strategy (CX), Responsible AI, Customer experience improvement, Customer Engagement, Predictive Analytics, Personalized Service, Customer Service, Google Gemini, Customer Insights, Anthropic Claude, Data-Driven Decision-Making, Artificial Intelligence, Generative AI
Intermediate · Course · 1 - 4 Weeks