Skills you'll gain: Account Management, AI Personalization, Customer Engagement, Customer Communications Management, Generative AI, Customer Insights, Prompt Engineering, Communication, Predictive Analytics, Scalability, Customer Relationship Management (CRM) Software, Email Automation, Responsible AI, Business Process Automation, Analytics, Automation
Intermediate · Course · 1 - 4 Weeks

Real Madrid Graduate School Universidad Europea
Skills you'll gain: Loyalty Programs, Marketing Analytics, Branding, Customer Engagement, Brand Management, Marketing, Marketing Strategy and Techniques, Digital Transformation, Social Media Strategy, Content Strategy, Strategic Partnership, Customer experience improvement, Customer Relationship Management, Personalized Service, Data Analysis, Technology Strategies, Innovation, Cross Platform Development, Artificial Intelligence, Ethical Standards And Conduct
Beginner · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: AI Personalization, Video Production, Video Editing, Content Creation, Artificial Intelligence, Animations, Multimedia, TikTok, Natural Language Processing, Scripting
Mixed · Course · 1 - 4 Weeks

Real Madrid Graduate School Universidad Europea
Skills you'll gain: AI Personalization, AI Enablement, Responsible AI, Artificial Intelligence, Robotics, Automation, Emerging Technologies, Augmented and Virtual Reality (AR/VR), Innovation, Advanced Analytics, Predictive Analytics, Law, Regulation, and Compliance, Ethical Standards And Conduct, Cognitive flexibility, Governance, Investment Management, Decision Making
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Target Audience, Generative AI, Social Media Marketing, Social Media, Social Media Content, AI Personalization, Social Media Strategy, MarTech, Content Creation, Digital Marketing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Social Media Campaigns, AI Personalization, Social Media Marketing, Generative AI, Trend Analysis, Social Media, Canva (Software), Digital Media Strategy, Market Trend, Content Creation, Drive Engagement, ChatGPT, Prompt Engineering, Automation, Creativity, Content Strategy, Target Audience, Analytics
Intermediate · Course · 1 - 4 Weeks

Politecnico di Milano
Skills you'll gain: Blended Learning, Pedagogy, Large Language Modeling, Digital pedagogy, LLM Application, Instructional Design, Learning Strategies, Education Software and Technology, Interactive Learning, Educational Materials, AI Personalization, Innovation, Differentiated Instruction, Lifelong Learning, AI Enablement, Human Learning, Solution Design, Adult Learning Principles, Prompt Engineering Tools, Artificial Intelligence
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: AI Personalization, Proposal Writing, Proposal Development, Sales Presentation, Sales Strategy, Generative AI Agents, Storytelling, Presentations, Sales Process, Content Performance Analysis, Personalized Service, Market Research, Customer Analysis, Data-Driven Decision-Making, Microsoft PowerPoint, Competitive Analysis
Beginner · Course · 1 - 4 Weeks

Pearson
Skills you'll gain: Generative AI, Large Language Modeling, PyTorch (Machine Learning Library), Generative Model Architectures, Multimodal Prompts, Image Analysis, Model Evaluation, Autoencoders, Hugging Face, Computer Vision, Convolutional Neural Networks, Artificial Neural Networks, LLM Application, Natural Language Processing, Deep Learning, Embeddings, Tensorflow, Transfer Learning, Performance Tuning
Intermediate · Specialization · 1 - 4 Weeks

Kennesaw State University
Skills you'll gain: Customer Service, Service Recovery, Service Design, Personalized Service, Hospitality Services, Brand Loyalty, Customer experience improvement, Customer Relationship Building, Customer experience strategy (CX), Service Management, Operations Management, Operational Excellence, Customer Insights
Mixed · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Cross-Channel Marketing, Brand Marketing, Marketing Strategies, Marketing Effectiveness, Advertising Campaigns, Marketing Automation, Performance marketing, AI Enablement, Target Audience, Personalized Service, Information Privacy, Generative AI, Marketing Analytics, A/B Testing, Real Time Data, Key Performance Indicators (KPIs), Predictive Analytics, Customer experience improvement
Advanced · Course · 1 - 4 Weeks

University of Arizona
Skills you'll gain: Integrated Marketing Communications, Persona Development, Consumer Behaviour, Marketing Psychology, Target Audience, Marketing Strategies, Strategic Marketing, Marketing, Customer Insights, Brand Strategy, Marketing Communications, Branding, Storytelling
Intermediate · Course · 1 - 4 Weeks