
Coursera
Skills you'll gain: Customer Retention, HubSpot CRM, Brand Awareness, Surveys, Survey Creation, Marketing Analytics, Google Analytics, Customer Analysis, Customer Service, Customer Relationship Management (CRM) Software, Loyalty Programs, Customer Insights, Customer Relationship Management, Customer Data Management, A/B Testing, AI Product Strategy, Target Audience, Data Analysis, Digital Marketing, Performance Measurement
Intermediate · Specialization · 3 - 6 Months

Kennesaw State University
Skills you'll gain: Customer Service, Business Strategy, Competitive Analysis, Service Design, Hospitality Services, Service Recovery, Personalized Service, Brand Loyalty, Market Dynamics, Corporate Strategy, Market Analysis, Product Strategy, Growth Strategies, Product Improvement, Market Share, Product Lifecycle Management, Product Management, Market Opportunities, Business Development, Innovation
Beginner · Specialization · 1 - 3 Months

Coursera
Skills you'll gain: Delegation Skills, Milestones (Project Management), Productivity, Microsoft Project, Team Motivation, Timelines, Accountability, Project Management, Management Training And Development, Conflict Management, Team Leadership, Stakeholder Communications, Team Management, Crisis Management, Culture Transformation, Dashboard, Lean Methodologies, Time Management, Constructive Feedback, Smart Goals
Beginner · Specialization · 3 - 6 Months

John Wiley & Sons
Skills you'll gain: Product Marketing, Go To Market Strategy, Technical Product Management, Value Propositions, Product Strategy, Product Management, Strategic Marketing, New Product Development, Storytelling, Product Knowledge, Marketing Planning, Product Promotion, Market Share, Product Improvement, Brand Strategy, User Feedback, Strategic Partnership, Market Analysis, Communication Strategies, Customer Analysis
Beginner · Course · 1 - 3 Months

Skills you'll gain: Team Leadership, Employee Coaching, Team Performance Management, Performance Management, Constructive Feedback, People Development, Goal Setting, Delegation Skills, Culture Transformation, Relationship Management, AI Enablement, Self-Awareness, Communication
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Active Listening, Interpersonal Communications, Conflict Management, Constructive Feedback, Social Skills, Trustworthiness, Relationship Building, Business Communication, Professionalism, Collaboration, Communication, Assertiveness, Influencing, Non-Verbal Communication, People Management, Personal Attributes
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: TikTok, Performance Reporting, Social Media Campaigns, Social Media Strategy, Social Media Marketing, Social Media Content, Social Media, Social Media Management, Content Performance Analysis, Marketing Effectiveness, Marketing Strategies, Return On Investment, Content Strategy, Key Performance Indicators (KPIs), User Feedback, Influencing
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: SAP S/4HANA, System Design and Implementation, Solution Sales Engineering, Relationship Building, ABAP RESTful Programming Model (RAP), Project Management, Test Script Development, Rapport Building, Project Implementation, Software As A Service, Enterprise Architecture, Enterprise Resource Planning, Consultative Approaches, Solution Architecture, Project Closure, Stakeholder Communications, Test Planning, Workforce Development, Requirements Analysis, Company, Product, and Service Knowledge
Beginner · Professional Certificate · 3 - 6 Months

Alex Genadinik
Skills you'll gain: Customer experience improvement, Customer Service, Customer Retention, Customer experience strategy (CX), Client Services, Customer Complaint Resolution, Customer Relationship Building, Customer Engagement, Process Analysis, Process Improvement
Mixed · Course · 1 - 4 Weeks
University of California, Irvine
Skills you'll gain: Verbal Communication Skills, Presentations, Public Speaking, Discussion Facilitation, Oral Comprehension, Critical Thinking, Non-Verbal Communication, English Language, Active Listening, Peer Review, Communication, Social Skills, Constructive Feedback, Interpersonal Communications, Persuasive Communication, Driving engagement, Student Engagement, Collaboration, Planning, Analytical Skills
Intermediate · Specialization · 3 - 6 Months

Universitat Autònoma de Barcelona
Skills you'll gain: Public Speaking, Presentations, Verbal Communication Skills, Non-Verbal Communication, Drive Engagement, Target Audience, Communication, Persuasive Communication, Strategic Communication, User Feedback, Customer Engagement, Assertiveness, Microsoft PowerPoint, Time Management, Adaptability
Beginner · Course · 1 - 3 Months

Skills you'll gain: Customer Retention, Brand Awareness, Planning, Brainstorming, User Feedback, Timelines, Stakeholder Communications, Cross-Functional Team Leadership, Team Performance Management, Business Planning, Meeting Facilitation, HubSpot CRM, Employee Surveys, Customer experience strategy (CX), Team Leadership, Project Planning, Looker (Software), Dashboard, Kanban Principles, Marketing
Intermediate · Specialization · 1 - 3 Months