Skills you'll gain: Application Deployment, Customer Support, ChatGPT, Product Support, Business Process Automation, Customer Service, User Story, E-Commerce, Order Management, Artificial Intelligence, User Flows, Interaction Design

Skills you'll gain: Overcoming Objections, Prospecting and Qualification, Lead Generation, Sales Development, Sales Prospecting, Cold Calling, Emotional Intelligence, Consultative Selling, Phone Sales, Selling Techniques, Sales Strategy, Rapport Building, Customer Relationship Building, Empathy, Active Listening, Persona Development

Skills you'll gain: Business Planning, Contingency Planning, Technology Strategies, Business Strategy, Trend Analysis, Organizational Change, Digital Transformation, Business Modeling, Financial Planning, Real Time Data, Cross-Functional Collaboration, Data-Driven Decision-Making, Predictive Modeling

Skills you'll gain: Customer Engagement, Data-Driven Decision-Making, Customer Service, Customer Communications Management, Customer Relationship Management (CRM) Software, Personalized Service, Customer Insights, Customer Retention, Business Analytics, User Feedback, Marketing Analytics, Consumer Behaviour, Real Time Data

Skills you'll gain: Survey Creation, Interviewing Skills, Data Collection, Research Methodologies, Data Capture, Qualitative Research, Research Design, Data Validation, Data Quality, Data Ethics

Skills you'll gain: Unstructured Data, SQL, Web Services, Application Development, Generative AI, Artificial Intelligence and Machine Learning (AI/ML), Database Management, Restful API, Application Programming Interface (API), Data Processing, Artificial Intelligence

Skills you'll gain: Amazon Web Services, Control Panels, Call Center Experience, Customer Communications Management, Outbound Calls, Inbound Calls, Telephone Skills

Skills you'll gain: Marketing Channel, E-Commerce, Web Analytics and SEO, Campaign Management, Digital Marketing, Search Engine Marketing, Marketing Strategies, Integrated Marketing Communications, Marketing Effectiveness, Marketing, Email Marketing, Content Marketing, Advertising, Social Media Marketing, Social Media, Business-To-Consumer, Customer Service, Target Audience

Skills you'll gain: Lead Generation, Consumer Behaviour, Sales Enablement, Sales Training, Service Level Agreement, Sales Strategy, Sales Process, Sales, Customer Acquisition Management, Business Marketing, Business Strategy, Marketing, Customer Relationship Building, Cross-Functional Collaboration

Skills you'll gain: Generative AI, Personalized Service, User Feedback, Customer Service, ChatGPT, Customer Engagement, Customer Insights, Customer Communications Management, Self Service Technologies, Natural Language Processing, Ethical Standards And Conduct, Operational Efficiency

Skills you'll gain: ChatGPT, OpenAI, Artificial Intelligence, Business Logic, Customer Service, Customer Inquiries, Application Programming Interface (API), Python Programming, Test Case, Development Environment, E-Commerce

Skills you'll gain: Generative AI, Exploratory Data Analysis, OpenAI, Data Analysis, Data-Driven Decision-Making, Trend Analysis, Sales Strategy, Application Programming Interface (API), E-Commerce, Data Manipulation, Artificial Intelligence, Python Programming