
Alex Genadinik
Skills you'll gain: Verbal Communication Skills, Customer Complaint Resolution, De-escalation Techniques, Customer Service, Communication, Customer Retention, Emotional Intelligence, Customer Relationship Building, Conflict Management, Empathy, Professionalism
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, ChatGPT, Responsible AI, Generative AI, Human Resources Management and Planning, AI Product Strategy, AI Personalization, LLM Application, AI Enablement, Employee Coaching, HR Tech, Coaching, Performance Metric, Artificial Intelligence, AI Security, Constructive Feedback, Change Management, Capacity Management, Business Ethics, Ethical Standards And Conduct
Beginner · Specialization · 1 - 3 Months

Coursera
Skills you'll gain: Drive Engagement, Persuasive Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Team Leadership, Employee Coaching, Team Performance Management, Performance Management, Constructive Feedback, People Development, Goal Setting, Delegation Skills, Culture Transformation, Relationship Management, AI Enablement, Self-Awareness, Communication
Beginner · Specialization · 3 - 6 Months

Arizona State University
Skills you'll gain: Verbal Communication Skills, Public Speaking, Grammar, Vocabulary
Mixed · Course · 1 - 3 Months

John Wiley & Sons
Skills you'll gain: Product Marketing, Go To Market Strategy, Technical Product Management, Value Propositions, Product Strategy, Product Management, Strategic Marketing, New Product Development, Storytelling, Product Knowledge, Marketing Planning, Product Promotion, Market Share, Product Improvement, Brand Strategy, User Feedback, Strategic Partnership, Market Analysis, Communication Strategies, Customer Analysis
Beginner · Course · 1 - 3 Months

Skills you'll gain: Customer Retention, Brand Awareness, Planning, Brainstorming, User Feedback, Timelines, Stakeholder Communications, Cross-Functional Team Leadership, Team Performance Management, Business Planning, Meeting Facilitation, HubSpot CRM, Customer Relationship Management (CRM) Software, Customer experience strategy (CX), Team Leadership, Project Planning, Looker (Software), Dashboard, Kanban Principles, Marketing
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Marketing Analytics, Customer Analysis, Marketing Effectiveness, Customer Retention, Advanced Analytics, Market Analysis, Sales Management, Customer Insights, Loyalty Programs, Data-Driven Decision-Making, Customer Service, Predictive Analytics, Business Metrics, Case Studies, R Programming, Performance Metric
Beginner · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: Active Listening, Customer experience improvement, Customer Retention, Empathy, Customer Service, Customer and Client Support, Surveys, Non-Verbal Communication, Market Research, Customer Support, Survey Creation, Customer experience strategy (CX), Brand Loyalty, Verbal Communication Skills, Customer Relationship Building, Customer Inquiries, Emotional Intelligence, Communication Strategies, Professional Development, Competitive Analysis
Beginner · Specialization · 3 - 6 Months

Kennesaw State University
Skills you'll gain: Customer Service, Business Strategy, Competitive Analysis, Service Design, Hospitality Services, Service Recovery, Personalized Service, Brand Loyalty, Market Dynamics, Corporate Strategy, Market Analysis, Product Strategy, Growth Strategies, Product Improvement, Market Share, Product Lifecycle Management, Product Management, Market Opportunities, Business Development, Innovation
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Cross-Functional Collaboration, Project Documentation, Taking Meeting Minutes, Maintainability, Information Technology, Role-Based Access Control (RBAC), Technical Documentation, Collaborative Software, Knowledge Transfer, Accountability, Document Management, User Feedback, Authorization (Computing), Team Oriented, Information Architecture, Meeting Facilitation, Data Integrity, IT Management, Content Creation, Communication
Intermediate · Specialization · 3 - 6 Months

University of California, Davis
Skills you'll gain: Employee Coaching, Coaching, Management Training And Development, Team Performance Management, Organizational Change, Expectation Management, Performance Management, Key Performance Indicators (KPIs), Accountability, Employee Performance Management, Professional Development, Leadership and Management, Team Management, People Development, Performance Analysis, Performance Measurement, Adaptability, Constructive Feedback, Leadership, Communication
Intermediate · Specialization · 3 - 6 Months