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Coursera Project Network
Skills you'll gain: Customer Service, Service Design, Taxonomy, Customer Analysis, Process Mapping, Customer Insights, Customer Relationship Management, Process Design, Customer Support, Web Analytics, Marketing
University of California, Davis
Skills you'll gain: Focus Group, Qualitative Research, Discussion Facilitation, Survey Creation, Market Research, Research, Research Design, Data Collection, Analysis, Recruitment, Research Methodologies, Interviewing Skills, Recruitment Strategies, Report Writing
Tecnológico de Monterrey
Skills you'll gain: Organizational Leadership, Stress Management, Leadership, Influencing, Motivational Skills, Leadership Development, Industrial and Organizational Psychology, Leadership and Management, Employee Performance Management, Team Motivation, Business Leadership, Business Ethics, Employee Engagement, Persuasive Communication, Workforce Management, Emotional Intelligence, Empowerment, Ethical Standards And Conduct, Goal Setting
Northwestern University
Skills you'll gain: Social Media Marketing, Marketing Strategies, Social Media Strategy, Social Media, Content Marketing, Marketing Effectiveness, Marketing Design, Customer Engagement, Content Creation, Target Audience, Digital Marketing, Lead Generation
Emory University
Skills you'll gain: Customer Analysis, Statistical Analysis, Target Market, Marketing Analytics, Customer Insights, Target Audience, Market Research, Data Analysis, Analysis, Business Analytics, Marketing, Exploratory Data Analysis, Data-Driven Decision-Making, Marketing Strategy and Techniques, Consumer Behaviour, Brand Management
University of Illinois Urbana-Champaign
Skills you'll gain: New Product Development, Product Development, Design Thinking, Market Research, Quantitative Research, Customer Insights, User Research, Consumer Behaviour, Market Analysis, Target Market, Forecasting, Innovation, Data-Driven Decision-Making
Emory University
Skills you'll gain: Customer Analysis, Customer Demand Planning, Marketing Analytics, Forecasting, Consumer Behaviour, Marketing Effectiveness, Predictive Modeling, Time Series Analysis and Forecasting, Microsoft Excel, Marketing, Regression Analysis, Customer Acquisition Management, Customer Retention
University of Michigan
Skills you'll gain: Environmental Issue, Environment, Health Assessment, Epidemiology, Pollution Prevention, Environmental Monitoring, Product Lifecycle Management, Food and Beverage, Disabilities
CVS Health
Skills you'll gain: De-escalation Techniques, Greeting Customers, Cross Selling, Retail Sales, Customer Service, Upselling, Conflict Management, Product Knowledge, Retail Store Operations, Customer Relationship Building, Transaction Processing, Customer Engagement, Professionalism, Product Demonstration, Company, Product, and Service Knowledge, Empathy, Social Media
Johns Hopkins University
Skills you'll gain: Research Design, Research Methodologies, Research, Consumer Behaviour, Influencing, Marketing Psychology, Persuasive Communication, Statistical Analysis, Ethical Standards And Conduct, Data Collection, Advertising, Behavioral Economics, Data Analysis Software, Marketing Communications, Experimentation, Decision Making, Qualitative Research, Psychology, Marketing Effectiveness, Market Research
University of Michigan
Skills you'll gain: Hazard Communication (HazCom), Environment Health And Safety, Health Assessment, Risk Management, Risk Analysis, Regulatory Compliance, Environmental Issue, Personal Care, Environment, Environmental Monitoring, Product Lifecycle Management
IE Business School
Skills you'll gain: Market Dynamics, Competitive Analysis, Market Trend, Trend Analysis, Market Analysis, Business Economics, Strategic Marketing, Market Research, Business Strategy, Benchmarking
In summary, here are 10 of our most popular consumer+behavior courses
- Create a services customer satisfaction process: Coursera Project Network
- Qualitative Research: University of California, Davis
- Leadership and organizational behavior: Tecnológico de Monterrey
- Engagement & Nurture Marketing Strategies: Northwestern University
- Survey analysis to Gain Marketing Insights: Emory University
- Customer Insights: Quantitative Techniques: University of Illinois Urbana-Champaign
- Forecasting Models for Marketing Decisions: Emory University
- Sustainable Consumption and Health: University of Michigan
- Interacting with Customers: CVS Health
- Neuromarketing: Johns Hopkins University