Google Cloud
Skills you'll gain: Presentations, Google Workspace, Sales Presentations, Product Demonstration, Collaborative Software, Constructive Feedback, Data Sharing, Data Visualization, Version Control, File Management, Multimedia, Editing
Beginner · Course · 1 - 3 Months

Queen Mary University of London
Skills you'll gain: Team Leadership, Team Management, Delegation Skills, Team Performance Management, Leadership, Cross-Functional Team Leadership, People Management, Discussion Facilitation, Team Building, Leadership and Management, Virtual Teams, Mentorship, Conflict Management, Coaching, Constructive Feedback, Goal Setting, Cultural Diversity, Diversity and Inclusion
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Key Performance Indicators (KPIs), Productivity Software, Performance Analysis, Financial Management, Administrative Support, Sales Process, Account Strategy, Customer Relationship Management (CRM) Software, Data Analysis, Account Management, Customer Service, Microsoft Copilot, Client Services, Content Management, AI Personalization, Customer experience improvement, Microsoft 365, Relationship Building, Customer Insights, Generative AI
Advanced · Professional Certificate · 3 - 6 Months

University of Colorado System
Skills you'll gain: Grant Writing, Grant Applications, Proposal Writing, Clinical Research Ethics, Healthcare Ethics, Medical Science and Research, Planning, Research Design, Growth Mindedness, Science and Research, Budgeting, Resilience, Constructive Feedback, Mentorship, Goal Setting, Collaboration
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Surveys, Employee Surveys, User Feedback, Work Order, Self Service Technologies, IT Management, User Accounts, Workflow Management, Customer Communications Management
Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Prompt Engineering, Email Automation, Customer experience improvement, Generative AI, Customer Support, Personalized Service, Customer Service, Product Support, Self Service Technologies, Artificial Intelligence, Operational Efficiency, Automation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Outbound Calls, Telephone Skills, Operational Efficiency, AI Workflows, Customer experience improvement, Workflow Management, Productivity Software, AI Enablement, Customer Service, Automation, Systems Integration
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: User Story, Prompt Engineering, No-Code Development, User Feedback, Technical Communication, Application Deployment, AI Security, Performance Tuning, Data Wrangling, Version Control, Business Process Automation, API Testing, DevSecOps, Site Reliability Engineering, Integration Testing, Application Security, Application Programming Interface (API), Agile Methodology, LLM Application, Data Integration
Intermediate · Specialization · 3 - 6 Months

Shanghai Jiao Tong University
Skills you'll gain: Injury Prevention, Mindfulness, Constructive Feedback, Physical Therapy, Exercise Science, Athletic Training, Stress Management, Safety Standards, Physical Stamina, Personal Development, Respiration, Self-Discipline, Learning Strategies
Beginner · Course · 3 - 6 Months

Coursera
Skills you'll gain: Responsible AI, Team Building, Generative AI, Team Oriented, Customer experience improvement, Automation, Customer Service, AI Enablement, Cross-Functional Collaboration, Artificial Intelligence, Customer Data Management, Business Ethics, Information Privacy
Beginner · Course · 1 - 4 Weeks

HubSpot Academy
Skills you'll gain: Data Visualization, HubSpot CRM, Dashboard, Business Reporting, Customer Relationship Management (CRM) Software, Performance Reporting, Forecasting, Sales Pipelines, Business Metrics, Sales Enablement, Performance Metric, Sales, Data-Driven Decision-Making, Key Performance Indicators (KPIs), Customer Service, Customer Data Management, Customer Success Management, Goal Setting
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Active Listening, Enthusiasm, Interpersonal Communications, Cultural Diversity, Relationship Building, Professional Development, Business Communication, Empathy, Communication, Concision, Constructive Feedback, Business Writing, Branding
Beginner · Course · 1 - 3 Months