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  • S

    Samsung

    Samsung Customer Care Essentials

    Skills you'll gain: Technical Support, Hardware Troubleshooting, Customer Service, Insurance and Warranty Claims Processing, Problem Solving, Company, Product, and Service Knowledge, Customer Communications Management, Product Knowledge, Active Listening, Technical Communication, Communication

    4.9
    Rating, 4.9 out of 5 stars
    ·
    8 reviews

    Beginner · Course · 1 - 4 Weeks

  • K

    Knowledge Accelerators

    Microsoft 365 Copilot AI: Office Automation & Workflows

    Skills you'll gain: Microsoft Copilot, Microsoft 365, Productivity Software, Workflow Management, Microsoft Outlook, Business Correspondence, Business Writing, Productivity, Business Communication

    Beginner · Course · 1 - 3 Months

  • T

    The University of Tokyo

    6分間模擬授業で学ぶ授業づくり(Learn How to Teach by 6 Min. Micro Teaching)

    Skills you'll gain: Lesson Planning, Teaching, Program Evaluation, Curriculum Development, Graphic Design, Instructional Design, Student Engagement, Cooperation, Constructive Feedback, Analysis, Time Management

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    GenAI for Onboarding: Automating Employee Journeys

    Skills you'll gain: Responsible AI, Data Ethics, HR Tech, AI Personalization, Automation, Employee Onboarding, Human Resource Strategy, AI Enablement, Generative AI, Business Ethics, User Feedback, Document Management, Personalized Service, ChatGPT, Employee Engagement, Data Analysis

    Intermediate · Course · 1 - 4 Weeks

  • T

    The University of Tokyo

    FoundX Startup School Course

    Skills you'll gain: Strategic Thinking, Entrepreneurship, Interviewing Skills, Design Thinking, Customer Insights, Ideation, User Feedback, User Research, Product Development, Presentations, Business Planning, Market Opportunities, Team Management, Fundraising, Product Management, Growth Strategies

    4.6
    Rating, 4.6 out of 5 stars
    ·
    9 reviews

    Beginner · Course · 1 - 3 Months

  • C

    Coursera

    GenAI for Customer Support

    Skills you'll gain: Prompt Engineering, Email Automation, Customer experience improvement, Generative AI, Customer Support, Personalized Service, Customer Service, Product Support, Self Service Technologies, Artificial Intelligence, Operational Efficiency, Automation

    4.1
    Rating, 4.1 out of 5 stars
    ·
    7 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    What Are Service-Level Agreements (SLAs)?

    Skills you'll gain: Service Level Agreement, Service Level, Vendor Contracts, Customer Service, Business Relationship Management, Expectation Management, Performance Measurement, Cloud Services, Contract Negotiation, Key Performance Indicators (KPIs), Cloud Storage, Case Studies

    3.9
    Rating, 3.9 out of 5 stars
    ·
    14 reviews

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Create Customer Support Data with Microsoft Excel

    Skills you'll gain: Microsoft Excel, Data Validation, Customer Data Management, Excel Formulas, Microsoft 365, Customer Relationship Management, Data Entry, Spreadsheet Software, Customer Service, Data Security, Data Management, Invoicing, User Accounts, Editing

    5
    Rating, 5 out of 5 stars
    ·
    11 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • M

    Match Teacher Residency

    Учительський коучинг: сприяння розвитку сталих змін

    Skills you'll gain: Growth Mindedness, Constructive Feedback, Train The Trainer, Education and Training, Coaching, Optimism, Teaching, Pedagogy, Lifelong Learning, Instructional Strategies, Classroom Management, Open Mindset, Verbal Communication Skills, Goal Setting, Planning

    4.9
    Rating, 4.9 out of 5 stars
    ·
    7 reviews

    Mixed · Course · 1 - 3 Months

  • U

    University of Illinois Urbana-Champaign

    مبادئ الإعلام والتسويق الرقمي

    Skills you'll gain: Digital Media Strategy, Social Media Marketing, Digital Marketing, Social Media, Marketing Communications, Digital Advertising, Marketing Channel, Customer Engagement, Media Strategy, Marketing, Advertising, User Feedback, Marketing Strategies, Target Audience, Consumer Behaviour, Communication, Mobile Banking

    Mixed · Course · 1 - 4 Weeks

  • G

    Google

    Build Customer Loyalty

    Skills you'll gain: Relationship Management, Customer Analysis, Personalized Service, User Feedback, Employee Surveys, Contextual Advertising

    5
    Rating, 5 out of 5 stars
    ·
    9 reviews

    Beginner · Course · 1 - 4 Weeks

  • U

    Universidades Anáhuac

    Tecnología e IA en seguros: Oportunidades y desafíos

    Skills you'll gain: Technology Strategies, Customer experience improvement, Leadership, Strategic Leadership, Business Transformation, Innovation, Self Service Technologies, AI Enablement, Digital Transformation, Insurance, Data Ethics, Change Management, Customer Service, AI Personalization, Automation, AI Security, Operational Efficiency

    Beginner · Course · 1 - 4 Weeks

1…676869…80

In summary, here are 10 of our most popular feedback courses

  • Samsung Customer Care Essentials: Samsung
  • Microsoft 365 Copilot AI: Office Automation & Workflows: Knowledge Accelerators
  • 6分間模擬授業で学ぶ授業づくり(Learn How to Teach by 6 Min. Micro Teaching): The University of Tokyo
  • GenAI for Onboarding: Automating Employee Journeys: Coursera
  • FoundX Startup School Course: The University of Tokyo
  • GenAI for Customer Support: Coursera
  • What Are Service-Level Agreements (SLAs)?: Coursera
  • Create Customer Support Data with Microsoft Excel: Coursera
  • Учительський коучинг: сприяння розвитку сталих змін: Match Teacher Residency
  • مبادئ الإعلام والتسويق الرقمي : University of Illinois Urbana-Champaign

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