Skills you'll gain: Customer Service, Problem Solving, Customer Support, Greeting Customers, Help Desk Support, Customer and Client Support, Critical Thinking and Problem Solving, Technical Support and Services, Customer Relationship Management, Interpersonal Communications, Communication, Customer Complaint Resolution, Empathy, Customer Engagement, Customer experience improvement, Process Management

Skills you'll gain: Agentic systems, Generative AI Agents, AI Workflows, Artificial Intelligence and Machine Learning (AI/ML), Emerging Technologies, Business Ethics, Deep Learning, Social Impact, Ethical Standards And Conduct, Problem Solving, Analysis, Business Planning

Skills you'll gain: Systems Thinking, Critical Thinking, Complex Problem Solving, Creative Thinking, Cognitive flexibility, Analytical Skills, Collaboration, Open Mindset, Decision Making

Skills you'll gain: Critical Thinking, Problem Solving, Decision Making, Analytical Skills, Complex Problem Solving, Case Studies, Creative Problem-Solving, Root Cause Analysis, Business Risk Management, Dealing With Ambiguity

Skills you'll gain: Design Thinking, Creative Problem-Solving, Ideation, Innovation, Creativity, Storytelling, Human Centered Design, Strategic Thinking, Data Visualization, Growth Mindedness, Test Tools, Entrepreneurship, Case Studies, Business Modeling, Peer Review

Skills you'll gain: Large Language Modeling, Natural Language Processing, LLM Application, Generative AI Agents, Prompt Engineering, Test Case, Agentic systems, User Interface (UI), Artificial Intelligence and Machine Learning (AI/ML), Performance Testing, Debugging, Applied Machine Learning, Artificial Intelligence, Machine Learning Algorithms, Classification Algorithms, Decision Support Systems, Model Evaluation, Performance Tuning

Skills you'll gain: Lean Methodologies, Design Thinking, Innovation, Entrepreneurship, Customer Analysis, Solution Design, Customer Insights, Brainstorming, Market Research, User Feedback, Business Modeling, Presentations

Skills you'll gain: Design Thinking, User Research, Qualitative Research, User Experience, Customer experience improvement, Empathy, Problem Solving, Customer Insights, Persona Development, Interviewing Skills

Skills you'll gain: Network Troubleshooting, Network Monitoring, Technical Communication, Technical Support, Network Administration, Technical Documentation, Desktop Support, Help Desk Support, Problem Management, Network Analysis

Skills you'll gain: File I/O, Java Programming, Object Oriented Programming (OOP), Data Structures, Java, Cryptography, Software Engineering, Computer Programming, Algorithms, Encryption, Web Servers

Skills you'll gain: Programming Principles, Algorithms, C (Programming Language), Computer Programming, Software Engineering, Problem Solving, Solution Design

Skills you'll gain: Logical Reasoning, Computational Logic, Deductive Reasoning, Computational Thinking, Theoretical Computer Science, Combinatorics, Algorithms, Python Programming, Computer Science, Program Development