
Skills you'll gain: Customer experience improvement, Workflow Management, AI Personalization, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Recruitment Strategies, Generative AI, Recruitment, Employee Onboarding, Talent Recruitment, People Analytics, AI Enablement, Human Resources Management and Planning, AI Personalization, Talent Acquisition, Human Resources, Human Resource Strategy, Employee Engagement, Talent Management, Automation, Collaboration, IT Automation
Beginner · Course · 1 - 4 Weeks

AI Business School
Skills you'll gain: Agentic Workflows, AI Workflows, Productivity, AI Orchestration, AI Personalization, AI Enablement, Responsible AI, Business Analysis, Business Technologies, Innovation, ChatGPT, Operational Efficiency, Risk Analysis
Intermediate · Course · 1 - 4 Weeks

Simplilearn
Skills you'll gain: Google Gemini, Generative AI, Collaborative Software, Anthropic Claude, Innovation, AI Enablement, Business Process Automation, Workflow Management, Content Creation, Productivity Software, Application Design, Video Production, Prototyping
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Miro AI, Generative AI Agents, Responsible AI, AI Product Strategy, Generative AI, No-Code Development, ChatGPT, Workflow Management, Email Automation, Customer Analysis, Prompt Patterns, Customer Data Management, Personalized Service, AI Enablement, Customer and Client Support, AI Workflows, Customer Relationship Management (CRM) Software, Emotional Intelligence, Customer Success Management
Beginner · Specialization · 1 - 3 Months

Coursera
Skills you'll gain: Canva (Software), Workflow Management, Brochures, Marketing Design, Marketing Materials, Design, Digital Design, Graphic Design, Layout Design, File Management
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Microsoft Power Automate/Flow, Email Automation, Workflow Management, Data Sharing, Product Testing, Document Management, Business Process Automation, Microsoft 365
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Retrieval-Augmented Generation, Vector Databases, LangChain, Embeddings, Real Time Data, Vision Transformer (ViT), Data Quality
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Project Management Software, Collaborative Software, Team Management, Organizational Skills, Project Coordination, Project Management, Workflow Management, Leadership and Management, Document Management, File Management, Project Planning
Beginner · Guided Project · Less Than 2 Hours

Packt
Skills you'll gain: Microsoft Excel, Spreadsheet Software, Data Visualization, Data Analysis Software, Productivity Software, Data Security, Data Validation, Data Management, Workflow Management
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Responsible AI, Account Management, Generative AI Agents, Data Ethics, Sales Enablement, Proposal Development, General Sales Practices, Market Analysis, Market Trend, Workflow Management, Prompt Engineering, Innovation, Business Communication, Customer Relationship Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Simulations, Resource Management, Call Center Experience, Process Management, Workflow Management, Data Analysis, Process Analysis, Plot (Graphics), R Programming, Statistical Analysis, Statistical Modeling
Beginner · Guided Project · Less Than 2 Hours