
Johns Hopkins University
Skills you'll gain: Research, Research Design, Consumer Behaviour, Influencing, Persuasive Communication, Ethical Standards And Conduct, Marketing Psychology, Behavioral Economics, Biomedical Technology, Experimentation, Neurology, Marketing, Data Analysis, Statistical Analysis
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Miro AI, Customer Engagement, Responsible AI, AI Product Strategy, No-Code Development, Customer experience improvement, Email Automation, Customer Service, Customer Analysis, Automation, Generative AI, Customer Data Management, Customer Communications Management, Customer Relationship Management (CRM) Software, Customer Support, Workflow Management, Artificial Intelligence, Customer and Client Support, Agentic systems, Ethical Standards And Conduct
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Internet Of Things, TCP/IP, Network Protocols, Telecommunications, General Networking, PIC Microcontrollers, Communication Systems, Wireless Networks, Cloud Services, Electrical Wiring, Cloud Storage, Microarchitecture, Field-Programmable Gate Array (FPGA), Restful API, Cloud Solutions, Electrical Equipment, Basic Electrical Systems, Power Electronics, Electrical Power, Electric Power Systems
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Customer Service, Customer experience strategy (CX), Customer Analysis, Process Mapping, Customer Insights, Process Design, Customer Support, Cross-Channel Marketing, Marketing Operations, Business Process, Web Analytics, Marketing
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Virtual Networking, Enterprise Architecture, Virtualization, Network Architecture, Network Planning And Design, Virtual Private Networks (VPN), Computer Networking, Virtual Machines, Network Infrastructure, Wide Area Networks, Software-Defined Networking, Wireless Networks, Local Area Networks, Network Switches, Network Routers, Network Protocols
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Experience Design, Design Strategies, Service Design, Customer experience improvement, User Experience Design, Customer Engagement, UI/UX Strategy, User Interface and User Experience (UI/UX) Design, Design Research, Customer Insights, Business Analysis, Process Mapping, Cross-Functional Collaboration, Business Strategy, Stakeholder Engagement, Product Strategy, Prioritization, Ideation
Beginner · Course · 1 - 3 Months

AI Business School
Skills you'll gain: Agentic Workflows, AI Workflows, Generative AI Agents, Productivity, Workflow Management, No-Code Development, AI Orchestration, AI Enablement, AI Personalization, Self Service Technologies, Artificial Intelligence, Generative AI, Customer Service, Digital Transformation, Automation, Operational Efficiency, Responsible AI, Innovation, Initiative and Leadership
Intermediate · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Innovation, Product Lifecycle Management, New Product Development, Design Thinking, Agile Product Development, Product Development, Product Management, Business Modeling, Product Strategy, Customer experience strategy (CX), Product Marketing, Key Performance Indicators (KPIs), Value Propositions, Performance Measurement, Portfolio Management, Customer Insights, Business Metrics, Customer experience improvement, Lean Methodologies
Beginner · Course · 1 - 3 Months

Skills you'll gain: Firewall, Ubuntu, Network Monitoring, TCP/IP, Data Storage, Network Protocols, Network Troubleshooting, Unix, General Networking, Linux, Command-Line Interface, Data Storage Technologies, System Configuration, Network Security, File Management, Shell Script, Computer Hardware, Disaster Recovery
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Stakeholder Engagement, Solution Sales Engineering, Customer Engagement, Consultative Approaches, Stakeholder Communications, Product Roadmaps, Requirements Elicitation, SAP Applications, Technical Consulting, Customer Insights, Process Analysis, Business Analysis, Project Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Wireless Networks, Cloud Computing, Network Monitoring, Network Security, Event Monitoring, Network Performance Management, Software-Defined Networking, Ansible, Network Administration, Authentications, Virtualization, Encryption, Generative AI, Artificial Intelligence and Machine Learning (AI/ML), Restful API
Advanced · Course · 1 - 3 Months

Skills you'll gain: Network Troubleshooting, Network Protocols, General Networking, Network Administration, Network Security, Networking Hardware, TCP/IP, Computer Networking, Wireless Networks, Local Area Networks, Virtual Local Area Network (VLAN), Servers, Dynamic Host Configuration Protocol (DHCP), System Configuration, Internet Of Things
Intermediate · Course · 1 - 4 Weeks