Skills you'll gain: Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Team Oriented, Teamwork, Inbound Calls, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Emotional Intelligence, Communication Strategies, Problem Solving

Skills you'll gain: Standard Operating Procedure, Generative AI, Customer Support, ChatGPT, Customer Service, Technical Support and Services, Customer Analysis, Artificial Intelligence, Customer Insights, Business Process Automation, Ethical Standards And Conduct, Language Interpretation, Translation, and Studies, Automation, Natural Language Processing

Skills you'll gain: Marketing Analytics, Web Analytics, Google Analytics, Key Performance Indicators (KPIs), Marketing Effectiveness, Performance Measurement, Business Metrics, Digital Marketing, Marketing, Data-Driven Decision-Making, Return On Investment, Analytics, Customer Insights, E-Commerce, Heat Maps

Skills you'll gain: Lean Methodologies, Process Improvement, Quality Improvement, Lean Manufacturing, Statistical Process Controls, Continuous Improvement Process, Process Optimization, Continuous Quality Improvement (CQI), Process Management, Quality Control, Employee Training, Waste Minimization, Data-Driven Decision-Making

Skills you'll gain: Incident Management, Incident Response, Security Management, Computer Security Incident Management, Continuous Monitoring, Infrastructure Security, Cybersecurity, Cyber Security Policies, Remote Access Systems, Telecommuting, Cyber Security Assessment, Security Strategy, Employee Engagement, Technology Roadmaps

Skills you'll gain: Cascading Style Sheets (CSS), UI Components, Front-End Web Development, User Interface (UI) Design, Web Design, React.js, Responsive Web Design, User Experience, Javascript

Skills you'll gain: Customer Insights, Customer Analysis, Generative AI, User Feedback, Customer Data Management, Personalized Service, Customer Engagement, Market Intelligence, Business Intelligence, Trend Analysis, Data-Driven Decision-Making, Strategic Thinking, Predictive Analytics, Artificial Intelligence

Skills you'll gain: Generative AI, Team Oriented, Self Service Technologies, Automation, Business Process Automation, Customer Engagement, Customer Service, Cross-Functional Collaboration, Customer Data Management, Business Ethics, Compliance Training, Information Privacy

Skills you'll gain: Marketing, Strategic Marketing, Stakeholder Management, Marketing Strategies, Business Marketing, Internal Communications, Value Propositions, Customer Insights, Consumer Behaviour, Business Ethics, Community Development, Employee Engagement, Corporate Strategy

Skills you'll gain: Customer Analysis, Customer Acquisition Management, Customer Insights, Marketing Channel, Marketing Analytics, Customer Relationship Management, Business-To-Consumer, Customer Retention, Customer Engagement, B2B Sales, Operating Cost, Marketing Strategies, Strategic Marketing, Decision Making

Skills you'll gain: Salesforce, Data Sharing, Content Management, User Accounts, Authentications, Data Access, Single Sign-On (SSO), Software As A Service, Cloud Applications, Self Service Technologies, Identity and Access Management, Customer Engagement, Role-Based Access Control (RBAC), Dashboard, User Feedback

Skills you'll gain: Process Optimization, Process Improvement, Brainstorming, Process Analysis, Quality Improvement, Continuous Improvement Process, Business Process Improvement, Root Cause Analysis, Complex Problem Solving, Innovation, Operational Efficiency, Collaboration, Business Technologies, Data Management