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    Results for "customer+insights"

    • Status: New
      New

      IBM

      Generative AI for Customer Support

      Skills you'll gain: Prompt Engineering, ChatGPT, Generative AI, Standard Operating Procedure, Customer Support, OpenAI, Customer Service, Customer experience improvement, Technical Support and Services, Procedure Development, Data Ethics, Large Language Modeling, Artificial Intelligence, Program Development, Customer Insights, User Feedback, Business Ethics, Language Interpretation, Translation, and Studies, Automation, Image Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      6.2K reviews

      Intermediate · Specialization · 1 - 3 Months

    • Google Cloud

      From Data to Insights with Google Cloud

      Skills you'll gain: Looker (Software), Dashboard, SQL, Data Transformation, Big Data, Google Cloud Platform, Applied Machine Learning, Data Cleansing, Machine Learning, Cloud Infrastructure, Data Import/Export, Artificial Intelligence and Machine Learning (AI/ML), Data Analysis, Data Access, Data Warehousing, Supervised Learning, Database Architecture and Administration, Data Visualization Software, Predictive Modeling, Deep Learning

      4.6
      Rating, 4.6 out of 5 stars
      ·
      4.7K reviews

      Beginner · Specialization · 3 - 6 Months

    • University of California, Davis

      Market Research

      Skills you'll gain: Surveys, Survey Creation, Focus Group, Quantitative Research, Qualitative Research, Data Synthesis, Market Research, Proposal Writing, Data Storytelling, Statistical Analysis, Presentations, Discussion Facilitation, Marketing Analytics, Statistical Methods, Marketing, Research Methodologies, Data Analysis, Data Visualization Software, Market Analysis, Business Research

      4.6
      Rating, 4.6 out of 5 stars
      ·
      1.5K reviews

      Beginner · Specialization · 3 - 6 Months

    • Unlock Access to 10,000+ courses with a subscription.

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    • University of Virginia

      Marketing Analytics

      Skills you'll gain: Marketing Analytics, Marketing Effectiveness, Marketing, Marketing Strategies, Regression Analysis, Data-Driven Decision-Making, Strategic Marketing, Brand Management, Resource Allocation, Customer Insights, Predictive Analytics, Advertising Campaigns, Statistical Analysis, A/B Testing, Consumer Behaviour, Return On Investment

      4.7
      Rating, 4.7 out of 5 stars
      ·
      6.4K reviews

      Beginner · Course · 1 - 3 Months

    • University of Pennsylvania

      Customer Analytics

      Skills you'll gain: Descriptive Analytics, Data-Driven Decision-Making, Marketing Analytics, Predictive Analytics, Customer Insights, Customer Analysis, Business Analytics, Customer Data Management, Analytics, Marketing, Data Collection, Market Research, Regression Analysis, Consumer Behaviour, Correlation Analysis

      4.6
      Rating, 4.6 out of 5 stars
      ·
      12K reviews

      Mixed · Course · 1 - 3 Months

    What brings you to Coursera today?

    • Status: Free
      Free

      Coursera Instructor Network

      Voice of the Customer (VoC): Enhancing Experiences

      Skills you'll gain: Customer Engagement, Customer Insights, Customer Analysis, Market Research, Surveys, Customer experience strategy (CX), Customer Service, Data Collection, Active Listening, Continuous Improvement Process, Data-Driven Decision-Making, Focus Group, Team Oriented, Social Media

      4.8
      Rating, 4.8 out of 5 stars
      ·
      106 reviews

      Beginner · Course · 1 - 4 Weeks

    • Google Cloud

      Achieving Advanced Insights with BigQuery

      Skills you'll gain: SQL, Big Data, Google Cloud Platform, Data Access, Database Architecture and Administration, Performance Tuning, Jupyter, Data Warehousing, Data Security, Data Science, Data Structures

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.3K reviews

      Beginner · Course · 1 - 3 Months

    • Fractal Analytics

      Mastering User Centric Design with Generative AI

      Skills you'll gain: User Research, Human Centered Design, Ideation, User Experience Design, Design Thinking, Generative AI, Prototyping, Brainstorming, Data Ethics, Data Synthesis, ChatGPT, User Experience, Artificial Intelligence, User Centered Design, Innovation, Usability Testing, Prompt Engineering, Interactive Learning, AI Personalization, Information Privacy

      4.5
      Rating, 4.5 out of 5 stars
      ·
      73 reviews

      Beginner · Specialization · 1 - 3 Months

    • Tableau Learning Partner

      Communicating Data Insights with Tableau

      Skills you'll gain: Data Storytelling, Data Presentation, Dashboard, Interactive Data Visualization, Tableau Software, Data-Driven Decision-Making, Data Visualization Software, Business Reporting, Data Analysis, Business Intelligence, Presentations, Stakeholder Engagement

      4.6
      Rating, 4.6 out of 5 stars
      ·
      53 reviews

      Beginner · Course · 1 - 4 Weeks

    • Kennesaw State University

      Customer Centricity with Professor Jagdish Sheth

      Skills you'll gain: Customer Retention, Trustworthiness, Expectation Management, Corporate Sustainability, Brand Loyalty, Customer Relationship Management, Customer Insights, Customer experience strategy (CX), Environmental Social And Corporate Governance (ESG), Human Resource Strategy, Customer Relationship Building, Consultative Approaches, Diversity Marketing, Customer Analysis, Value Propositions, Target Market, Innovation, Socioeconomics, Business Ethics, Environmental Management Systems

      4.7
      Rating, 4.7 out of 5 stars
      ·
      34 reviews

      Beginner · Specialization · 1 - 3 Months

    • ESSEC Business School

      Demand management: Breaking down today’s commercial silos

      Skills you'll gain: Revenue Management, Hospitality Management, Digital Marketing, Data-Driven Decision-Making, Demand Generation, Hotel Operations, Asset Management, Marketing, Customer Demand Planning, Forecasting, Business Valuation, Return On Investment

      4.8
      Rating, 4.8 out of 5 stars
      ·
      361 reviews

      Mixed · Course · 1 - 4 Weeks

    1234…9

    In summary, here are 10 of our most popular customer+insights courses

    • Generative AI for Customer Support: IBM
    • From Data to Insights with Google Cloud: Google Cloud
    • Market Research: University of California, Davis
    • Marketing Analytics: University of Virginia
    • Customer Analytics: University of Pennsylvania
    • Voice of the Customer (VoC): Enhancing Experiences : Coursera Instructor Network
    • Achieving Advanced Insights with BigQuery: Google Cloud
    • Mastering User Centric Design with Generative AI: Fractal Analytics
    • Communicating Data Insights with Tableau: Tableau Learning Partner
    • Customer Centricity with Professor Jagdish Sheth: Kennesaw State University

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