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Results for "customer+intelligence"
Status: NewStatus: Free TrialSkills you'll gain: Prompt Engineering, Generative AI, Customer Support, Standard Operating Procedure, Customer Service, ChatGPT, Personalized Service, Artificial Intelligence, Large Language Modeling, Customer experience improvement, Business Process Automation, Technical Writing, Automation, Image Analysis, Content Creation, Virtual Environment, Natural Language Processing, Data-Driven Decision-Making, Business Ethics
Status: Free TrialSkills you'll gain: Prompt Engineering, Generative AI, Business Intelligence, Data Visualization, Infographics, Dashboard, Data Storytelling, Data Cleansing, ChatGPT, Data Visualization Software, Business Analytics, Statistical Analysis, Data Synthesis, Data Quality, Artificial Intelligence, Large Language Modeling, Query Languages, Anomaly Detection, Technical Writing, Data Analysis
Status: NewStatus: Preview
Coursera Instructor Network
Skills you'll gain: Customer experience strategy (CX), Customer Engagement, Self Service Technologies, Customer Insights, Customer Data Management, Predictive Analytics, Artificial Intelligence, Return On Investment, Persona Development, Data-Driven Decision-Making, Generative AI
Status: Free Trial
University of Pennsylvania
Skills you'll gain: AI Personalization, Machine Learning Methods, HR Tech, Data Ethics, Large Language Modeling, Generative AI, Artificial Intelligence and Machine Learning (AI/ML), Machine Learning Algorithms, Big Data, Data Governance, Applied Machine Learning, Machine Learning, Human Resources, Analytics, Risk Modeling, Artificial Intelligence, Credit Risk, Customer Engagement, Governance, Business Transformation
Status: NewStatus: Free Trial
LearnKartS
Skills you'll gain: Emotional Intelligence, Self-Awareness, Conflict Management, Stress Management, Empathy, Self-Motivation, Personal Development, Resilience, Professional Development, Communication, Team Building, Collaboration, Leadership Development, Relationship Building, Adaptability
Status: Preview
University of Michigan
Skills you'll gain: Emotional Intelligence, Non-Verbal Communication, Leadership, Collaboration, Resilience, Social Skills, Empathy, Personal Development, Stress Management, Mentorship, Interpersonal Communications, Relationship Building, Self-Awareness, Coaching, Communication
What brings you to Coursera today?
Status: Preview
University of Virginia
Skills you'll gain: Marketing Analytics, Marketing, Customer Retention, Marketing Strategies, Data-Driven Decision-Making, Regression Analysis, Analytics, Customer Insights, Brand Awareness, Consumer Behaviour, Return On Investment, A/B Testing
Status: NewStatus: PreviewSkills you'll gain: AI Personalization, Generative AI, Customer Support, Call Center Experience, Personalized Service, Customer Service, Customer experience improvement, Client Support, ChatGPT, Data Ethics, Business Process Automation, Self Service Technologies, Customer Insights, Customer Engagement, Customer experience strategy (CX), Automation, Prompt Engineering, Artificial Intelligence, Compliance Training, Operational Efficiency
Status: NewStatus: Free TrialSkills you'll gain: Competitive Analysis, Market Research, Market Analysis, Market Opportunities, Business Research, Consumer Behaviour, Product Management, New Product Development, Competitive Intelligence, Product Strategy, Product Development, Customer Insights, Market Trend, AI Personalization, Gap Analysis, Strategic Partnership, Data Analysis, Regulatory Compliance, Technology Strategies, Innovation
Status: Free TrialSkills you'll gain: Stakeholder Engagement, Business Intelligence, Data Integration, Data Literacy, Business Analytics, Real Time Data, Data Modeling, Data Analysis, Dashboard, Data-Driven Decision-Making, Data Storytelling, Business Metrics
Status: Free Trial
Emory University
Skills you'll gain: AI Personalization, Generative AI, Customer Retention, Customer Analysis, Marketing Automation, Customer experience strategy (CX), Personalized Service, Marketing Effectiveness, Prompt Engineering, Customer Insights, ChatGPT, Customer Acquisition Management, Marketing Analytics, Customer experience improvement, Marketing, Marketing Strategies, MarTech, Consumer Behaviour, Business Marketing, Artificial Intelligence
Status: NewStatus: Free Trial
Board Infinity
Skills you'll gain: Prompt Engineering, Large Language Modeling, Workflow Management, Business Process Automation, Automation, Application Deployment, Data Analysis Software, Artificial Intelligence, Google Sheets, Generative AI, Application Programming Interface (API), JSON
In summary, here are 10 of our most popular customer+intelligence courses
- Generative AI for Customer Support: IBM
- Generative AI for Business Intelligence (BI) Analysts: IBM
- AI for Customer Experience with Chatbots and Analytics: Coursera Instructor Network
- AI For Business: University of Pennsylvania
- Emotional Intelligence in the Workplace: LearnKartS
- Emotional Intelligence: Cultivating Immensely Human Interactions: University of Michigan
- Marketing Analytics: University of Virginia
- Generative AI in Customer Service Operations Training: Simplilearn
- Market Research and Competitive Analysis: Microsoft
- Foundations of Business Intelligence: Google
