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Starweaver
Skills you'll gain: Customer Relationship Management, Leadership and Management, Problem Solving
Coursera Project Network
Skills you'll gain: Computer Graphics, Graphic Design, Marketing
Coursera Project Network
Skills you'll gain: Customer Support, Data Analysis, Data Management, Microsoft Excel
Skills you'll gain: Digital Marketing, Marketing, E-Commerce, Strategy, Data Analysis, Social Media
Coursera Project Network
Skills you'll gain: Customer Relationship Management, Marketing, Data Management, Leadership and Management
Skills you'll gain: Digital Marketing, Marketing, Search Engine Optimization, Marketing Management, Advertising, Media Strategy & Planning, Persona Research, Web Design, Web Development, Web Development Tools
IE Business School
Skills you'll gain: Brand Management, Marketing, Leadership and Management, Advertising, Communication, Strategy, Creativity, Strategy and Operations, Digital Marketing, User Experience, Customer Analysis, Design and Product, Media Strategy & Planning, Customer Relationship Management, Customer Success, Customer Support, Social Media, Storytelling, User Experience Design, Visual Design, Graphic Design
Skills you'll gain: Business Analysis, Leadership and Management, Business Transformation, Strategy and Operations
- Status: Free
Coursera Instructor Network
CVS Health
Skills you'll gain: Communication, Leadership and Management, Problem Solving
University of Pennsylvania
Skills you'll gain: Basic Descriptive Statistics, Business Analysis, Customer Analysis, Data Analysis, Data Model, Exploratory Data Analysis, Market Analysis, Market Research, Marketing, Strategy
University of Pennsylvania
Skills you'll gain: Brand Management, Leadership and Management, Marketing, Sales, Strategy, Strategy and Operations, Retail Sales, Retail Store Operations, Data Analysis, E-Commerce
In summary, here are 10 of our most popular customer+journey+map courses
- Customer Relationship Management:Â Starweaver
- Use Canva to Create an Interactive Mind Map:Â Coursera Project Network
- Create Customer Support Data with Google Sheets:Â Coursera Project Network
- Foundations of Digital Marketing and E-commerce:Â Google
- Introduction to CRM with HubSpot:Â Coursera Project Network
- Attract and Engage Customers with Digital Marketing:Â Google
- Branding: The Creative Journey:Â IE Business School
- SAP Customer Engagement and Discovery:Â SAP
- Voice of the Customer (VoC): Enhancing Experiences :Â Coursera Instructor Network
- Introduction to Customer Service:Â CVS Health